The effects of download delay on performance and end-user satisfaction in an Internet tutorial

Computers in Human Behavior

Volumn 17, Issue 3, 2001, Pages 249-268

  Davis, Erica S ^a   Hantula, Donald A ^a  

^a TEMPLE UNIVERSITY   (United States)

Author keywords

Academic performance; Download delay; End user satisfaction; Online instruction

Indexed keywords

ABILITY TESTING; INTERNET; ONLINE SYSTEMS; TEACHING;

END-USER SATISFACTION;

COMPUTER AIDED INSTRUCTION;

EID: 0035331171     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0747-5632(01)00007-3     Document Type: Article

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