Teaching the crisis management/communication course

Public Relations Review

Volumn 27, Issue 1, 2001, Pages 89-101

  Coombs, W Timothy ^a  

^a WAYNE STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035285510     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0363-8111(01)00072-8     Document Type: Article

References (9)

1. 1. The Report of the Commission on Public Relations Education, A Port of Entry, October, 1999, pp. 3-4.
2. 2. Steven Fink, Crisis Management: Planning for the Inevitable (New York: AMACOM, 1986) and Ian I. Mitroff, "Crisis Management and Environmentalism: A Natural Fit," California Management Review, 36, 1994, pp. 101-113.
3. 2. Steven Fink, Crisis Management: Planning for the Inevitable (New York: AMACOM, 1986) and Ian I. Mitroff, "Crisis Management and Environmentalism: A Natural Fit," California Management Review, 36, 1994, pp. 101-113.
4. 3. Steve Wilson and Bill Patterson, "When the News Hits the Fan," Business Marketing, 72, 1987, pp. 92-94.
5. 4. Laurence Barton, Crisis in Organizations: Managing and Communicating in the Heat of Chaos (Cincinnati OH: College Division South-Western, 1993).
6. 5. Christine M. Pearson and Ian I. Mitroff, "From Crisis Prone to Crisis Prepared: A Framework for Crisis Management," The Executive, 7, 1993, pp. 48-59.
7. 6. W. Timothy Coombs, Ongoing Crisis Communication: Planning, Managing, and Responding (Thousand Oaks, CA: Sage Publications, 1999).
8. 7. W. Timothy Coombs and Sherry J. Holladay, "Communication and Attributions in a Crisis: An Experimental Study of Crisis Communication," Journal of Public Relations Research, 8, 1996, pp. 279-295.
9. 8. William G. Egelhoff and Falguni Sen, "An Information-processing Model of Crisis Management," Management Communication Quarterly, 5, 1992, pp. 443-484.