Pharmaceutical care management: A modern approach to providing seamless and integrated health care

International Journal of Health Care Quality Assurance

Volumn 14, Issue 7, 2001, Pages 282-301

  Al Shaqha, Waleed M S ^a   Zairi, Mohamed ^a  

^a UNIVERSITY OF BRADFORD   (United Kingdom)

Author keywords

Health care; Management; Pharmaceuticals

Indexed keywords

ARTICLE; HOSPITAL PHARMACY; HUMAN; IATROGENIC DISEASE; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PRACTICE GUIDELINE; PUBLIC RELATIONS; STANDARD; TOTAL QUALITY MANAGEMENT; TREATMENT OUTCOME; UNITED STATES;

CONTINUITY OF PATIENT CARE; EFFICIENCY, ORGANIZATIONAL; GUIDELINES; HUMAN; INTERDEPARTMENTAL RELATIONS; MEDICAL ERRORS; MODELS, ORGANIZATIONAL; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT CARE TEAM; PHARMACY SERVICE, HOSPITAL; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 0035233831     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860110409045     Document Type: Article

References (53)

1. American Heritage Dictionary (2001), American Medical Association, Chicago, IL.
2. Angaran, D.M., Hepler, C.D. and Bjornson, D.C. (1988), "Career patterns of pioneer clinical pharmacists", Am. J. Hosp. Pharm., Vol. 45, pp. 101-8.
3. APHA (1994), "Opportunities for the community pharmacists in managed care", Special Report, American Pharmaceutical Association, Washington, DC.
4. ASHP (1989), "ASHP statement on the pharmacist's clinical role in organized health-care settings", Am. J. Hosp. Pharm., Vol. 46, pp. 805-6.
5. ASHP (1993a), "Implementing pharmaceutical care: proceedings of an invitational conference by the American Society of Hospital Pharmacists and the ASHP research and education foundation", Am. J. Hosp. Pharm., Vol. 50, pp. 1585-656.
6. ASHP (1993b), "ASHP statement on pharmaceutical care", Am. J. Hosp. Pharm., Vol. 50, pp. 1720-3.
7. Brodie, D.C. (1967), "Drug use control: keystone to pharmaceutical service", Drug Intell. Clin. Pharm., Vol. 1, pp. 63-5.
8. Brodie, D.C. (1981), "Harvey A.K. Whitney lecture. Need for a theoretical base for pharmacy practice", Am. J. Hosp. Pharm., Vol. 38, pp. 49-54.
9. Brodie, D.C., Parish, P.A. and Poston, L.W. (1980), "Societal needs for drugs and drug-related services", Am. J. Pharm. Ed., Vol. 44, pp. 275-8.
10. Charns, M.P. and Mschaefer, M.J. (1983), Healthcare Organisations: A Model for Management, Prentice-Hall, Englewood Cliffs, NJ.
11. Cipolle, R., Strand, L. and Morley, P. (1998), Pharmaceutical Care Practice, McGraw-Hill, New York, NY.
12. Cousins and Luscombe (1995).
13. Crawford, S.Y. (1990), "ASP national survey of hospital-based pharmaceutical services - 1990", Am. J. Hosp. Pharm., Vol. 47, pp. 2665-95.
14. Crawford, S.Y. and Myers, C.E. (1993), "ASP national survey of hospital-based pharmaceutical services - 1992", Am. J. Hosp. Pharm., Vol. 50, pp. 1371-404.
15. Donabedian, A. (1992), "The role of outcomes in quality assessment and assurance", Quality Rev. Bull., Vol. 17, pp. 356-60.
16. Filibeck, D., Petroroff, B., Sinsnowski, L. and Teahan, J. (1999), "Developing managed care plan", Am. J. Health-Syst. Pharm., Vol. 56, pp. 1348-9.
17. Fitzgerald, W.L. (1994), "Introduction", in Canaday, B.R. (Ed.), OBRA '90: A Practice Guide to Effecting Pharmaceutical Care, American Pharmaceutical Association, Washington, DC.
18. Franke, G.N. (1969), "Evolvement of clinical pharmacy", Drug Intell. Clin. Pharm., Vol. 3, pp. 348-53.
19. Galt, K.A. and Narducci, W.A. (1997), "Integrated pharmaceutical services: the product is part of the care", Pharmacotherapy, Vol. 17, pp. 841-4.
20. Gouveia, W. (1993a), "Caring for the patient: the implications of assuming responsibilities for patient outcomes", Am. J. Hosp. Pharm., Vol. 50, pp. 1596-601.
21. Gouveia, W.A. (1993b), "Measuring and managing patient outcomes", Am. J. Hosp. Pharm., Vol. 49, pp. 2157-8.
22. Hepler, C.D. (1985), "Pharmacy as a clinical profession", Am. J. Hosp. Pharm., Vol. 42, pp. 1298-306.
23. Hepler, C.D. (1987), "The third wave in pharmaceutical education", Am. J. Hosp. Pharm., Vol. 51, pp. 369-85.
24. Hepler, C.D. (1990), "The future of pharmacy: pharmaceutical care", American Pharmacy, NS30, pp. 23-9.
25. Hepler, C.D. (1993), "Issues in implementing pharmaceutical care", Am. J. Hosp. Pharm., Vol. 50, pp. 1635-41.
26. Hepler, C.D. (1996), "Pharmaceutical care", Pharm. World. Sci., Vol. 18, pp. 223-5.
27. Hepler, C.D. and Angaran, D.M. (1996), "The nature of caring", in Knowlton, C.H. and Penna, R. (Eds), Pharmaceutical Care, Chapman & Hall, New York, NY.
28. Hepler, C. and Grainger-Rousseau, T. (1995), "Pharmaceutical care versus traditional drug treatment: is there a difference?", Drugs, Vol. 49, pp. 1-10.
29. Hepler, C.D. and Strand, L.M. (1990), "Opportunities and responsibilities in pharmaceutical care", Am. J. Hosp. Pharm., Vol. 47, pp. 533-43.
30. Hutchinson, R. and Schumock, G. (1994), "Need to develop a legal and ethical base for pharmaceutical care", Ann. Pharmacother., Vol. 28, pp. 954-6.
31. Kozma, C.M. (1995), "Outcomes research and pharmacy practice", Am. Pharm., NS35, pp. 35-41.
32. Louie, N. and Robertson, N. (1993), "Barriers to pharmaceutical care in the managed care setting", Am. J. Hosp. Pharm., Vol. 50, pp. 1614-17.
33. Manasse, H.R. Jr (1989), "Medication use in an imperfect world: drug misadventuring as an issue of public policy; Parts 1 and 2", Am. J. Hosp. Pharm, Vol. 46, pp. 929-44, 1141-52.
34. May, J. (1993), "Barriers to implement pharmaceutical care in the acute care setting", Am. J. Hosp. Pharm., Vol. 50, pp. 1608-11.
35. Mikeal, R.L., Brown, T.P., Lazarus, H.L. and Vinson, M.C. (1975), "Quality of pharmaceutical care in hospitals", Am. J. Hosp. Pharm., Vol. 32, pp. 567-74.
36. Nuffield Foundation (1986), Pharmacy: The Report of a Committee of Inquiry Appointed by the Nuffield Foundation, Nuffield Foundation, London.
37. Oleg, B.G., McLean, W.M. and Poston, J.W. (1996), "The clinical pharmacy services study: a study of clinical services provided by pharmacists in Ontario hospitals", Canad. J. Hosp. Pharm., Vol. 49, pp. S5-S25.
38. Penna, R. (1990), "Pharmaceutical care: pharmacy's mission for the 1990s", Am. J. Hosp. Pharm., Vol. 47, pp. 543-9.
39. Phillips, J., Strand, L., Chesteen, S. and Morley, P. (1987), "Functional and structural prerequisites for clinical pharmacy services", Am J Hosp Pharm., Vol. 44, pp. 1598-606.
40. Practice Profile (1994), Loch Pharmacy & Gifts, Pharmaceutical Care Profiles.
41. Reeder, C., Dickson, M. and Kozma, C. (1997), "ASHP national survey of pharmacy practice in acute care settings - 1996", Am. J. Health- Syst. Pharm., Vol. 54, pp. 653-69.
42. Royal Pharmaceutical Society of Great Britain (RPSGB), (1996), Statement of Principles and Standards of Good Practice for Hospital Pharmacy in the UK, RPSGB, London.
43. Santell, J.P. (1995), "ASHP national survey of hospital-based pharmaceutical services - 1994", Am. J. Hosp. Pharm., Vol. 52, pp. 1179-98.
44. Santell, J.P. and Kamalich, R.F. (1996), "National survey of quality assurance activities for pharmacy-prepared sterile products in hospitals and home infusion facilities - 1995", Am. J. Health Syst. Pharm., Vol. 53, pp. 2591-605.
45. Smith, W. (1988), "Excellence in the management of clinical pharmacy services", Am. J. Hosp. Pharm., Vol. 45, pp. 319-25.
46. Smith, W.E. and Benderev, K. (1991), "Levels of pharmaceutical care: a theoretical model", Am. J. Hosp. Pharm., Vol. 48, pp. 540-6.
47. Smith, W.E. and Mackewicz, D.W. (1972), "Developing a clinical pharmacy programme in the hospital", in Francke, D.E. and Whitney, H.A.K. Jr (Eds), Perspective in Clinical Pharmacy, Drug Intelligence Publications, Hamilton, IL, pp. 70-109.
48. Strand, L. (1997), "Pharmaceutical care: the Minnesota model", Pharm. J., Vol. 258, pp. 899-904.
49. Strand, L. and Cipolle, R. (1993), "Challenge for pharmaceutical care", Am. J. Hosp. Pharm., Vol. 50, pp. 1618-21.
50. Strand, L.M., Cipolle, R. and Morley, P.C. (1990a), "Drug-related problems: their structure and function", DICP, Vol. 24, pp. 1093-7.
51. Strand, L.M., Cipolle, R.J. and Morley, P.C. (1992), Pharmaceutical Care: An Introduction in Current Concepts, The Upjohn Company, Kalamazoo, MI, pp. 1-32.
52. Strand, L., Guerrero, R., Nickman, N. and Morley, P. (1990b), "Integrated patient-specific model of pharmacy practice", AM. J. Hosp. Pharm., Vol. 47, pp. 550-4.
53. Swift, B.G. (1993), "Barriers to pharmaceutical care in the home care setting", Am. J. Hosp. Pharm., Vol. 50, pp. 1611-14.