Understanding of library jargon in the information seeking process

Journal of Information Science

Volumn 27, Issue 5, 2001, Pages 343-349

  Chaudhry, A S ^a   Choo, M ^a  

^a NANYANG TECHNOLOGICAL UNIVERSITY   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

CLIENT SERVER COMPUTER SYSTEMS; COMMUNICATION CHANNELS (INFORMATION THEORY); ELECTRONIC MAIL; QUERY LANGUAGES;

INFORMATION SEEKING PROCESS; LIBRARY JARGON; TECHNICAL LANGUAGE;

DIGITAL LIBRARIES;

EID: 0035201747     PISSN: 01655515     EISSN: None     Source Type: Journal    
DOI: 10.1177/016555150102700505     Document Type: Article

References (15)

1. The reference interview: Communication and the patron
2. Oranges and peaches: Communication accidents in the reference interview
3. Barriers to good reference service
4. Pleasures and pitfalls that can make or break a reference encounter
5. The e-mail reference interview
6. Effective question negotiation in the reference interview
7. Making the right assumptions: Know your user and improve the reference interview
8. Question-negotiation and information seeking in libraries
9. Some straight talk (and a few lies) at the reference desk
10. Communication theory applied to the reference encounter: An analysis of critical incidents
11. Library jargon: Student comprehension of technical language used by librarians