Predicting patient intent to return from satisfaction scores

Journal of Ambulatory Care Management

Volumn 24, Issue 1, 2001, Pages 44-50

  Zoller, J S ^a   Lackland, D T ^a   Silverstein, M D ^a  

^a MEDICAL UNIVERSITY OF SOUTH CAROLINA   (United States)

Author keywords

Ambulatory care; Continuity of care; Logistic regression; Patient return behavior; Patient satisfaction

Indexed keywords

AMBULATORY CARE; ARTICLE; CONTROLLED STUDY; HEALTH CARE QUALITY; HEALTH CARE UTILIZATION; HUMAN; OUTPATIENT CARE; PATIENT COMPLIANCE; PATIENT SATISFACTION; PREDICTION;

EID: 0035191899     PISSN: 01489917     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004479-200101000-00006     Document Type: Article

References (8)

1. Continuity of care and outcome in a family practice
2. The importance of care in the likelihood of future hospitalization: Is site of care equivalent to a primary clinician?
3. Patient satisfaction and change in medical care provider: A longitudinal study
4. Provider continuity and control of hypertension
5. Continuity of care: Is it cost-effective?
6. Continuity of care: Does it contribute to quality of care?
7. Antecedents of adherence to medical recommendations: Results from the medical outcomes study
8. Behavioral consequences of consumer dissatisfaction with medical care