Institutional innovation and the handling of health complaints in New Zealand: An assessment

Health Policy

Volumn 57, Issue 1, 2001, Pages 27-44

  Dew, Kevin ^a   Roorda, Mathea ^a  

^a UNIVERSITY OF OTAGO   (New Zealand)

Author keywords

Consumer empowerment; External regulation; Health complaints; Internal regulation

Indexed keywords

CONSUMER; DISABILITY; GENERAL PRACTITIONER; HEALTH CARE; HEALTH PRACTITIONER; INSTITUTIONAL CARE; LAW; MEDICAL PROFESSION; NEW ZEALAND; REGULATORY MECHANISM; REVIEW;

FEMALE; HEALTH CARE REFORM; HUMANS; LEGISLATION, MEDICAL; NEW ZEALAND; ORGANIZATIONAL INNOVATION; PATIENT ADVOCACY; PATIENT SATISFACTION; POWER (PSYCHOLOGY); PRIVATIZATION; SOCIAL RESPONSIBILITY; STATE MEDICINE; WOMEN'S HEALTH SERVICES;

EID: 0035036889     PISSN: 01688510     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0168-8510(01)00132-4     Document Type: Article

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