The construction and validation of a scale for consumer satisfaction of residential care in Hong Kong

Journal of Interprofessional Care

Volumn 15, Issue 3, 2001, Pages 223-234

  Chong, A M L ^a   Chi, I ^a  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Consumer satisfaction; Interprofessional validation; Quality indicators; Residential care

Indexed keywords

AGED; AGING; ARTICLE; CONTROLLED STUDY; DATA ANALYSIS; ELDERLY CARE; GERONTOLOGY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SURVEY; HOME FOR THE AGED; HONG KONG; HUMAN; INTERVIEW; MAJOR CLINICAL STUDY; PATIENT SATISFACTION; PILOT STUDY; PUBLIC RELATIONS; QUALITY CONTROL; RATING SCALE; RESIDENTIAL CARE; RESIDENTIAL HOME; SOCIAL ASPECT; TEAMWORK; THEORY; VALIDATION PROCESS;

AGED; COGNITION DISORDERS; CONSUMER SATISFACTION; FRAIL ELDERLY; HOMES FOR THE AGED; HONG KONG; HUMANS; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); QUALITY INDICATORS, HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS;

EID: 0034882799     PISSN: 13561820     EISSN: None     Source Type: Journal    
DOI: 10.1080/13561820120063110     Document Type: Article

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