Empirical evidence about managerial issues of ISO certification

TQM Magazine

Volumn 13, Issue 5, 2001, Pages 355-360

  Torre, P G ^a   Adenso Diaz B ^a   Gonzalez B A ^a  

^a UNIVERSITY OF OVIEDO   (Spain)

Author keywords

ISO 9000; Quality management

Indexed keywords

GEOGRAPHICAL REGIONS; INDUSTRIAL ECONOMICS; PERSONNEL; STANDARDS; TOTAL QUALITY MANAGEMENT;

MANAGERIAL ISSUES;

INDUSTRIAL MANAGEMENT;

EID: 0034774368     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000005861     Document Type: Article

References (14)

1. A study of relationship between quality management practices and performance in small business
2. QS 9000 registration for lean manufacturing
3. Total quality through empowered training
4. Continuous improvement and employee participation in SMEs
5. ISO 9000 perspective for the construction industry
6. Using ISO 9000 to improve customer service
7. Measuring UK construction professional service quality: The what, how, when and who
8. Quality management in developing economies
9. The propagation of quality management concepts in the Indian manufacturing industry
10. Progress in the total quality management: Evidence from Australia
11. A regional study of quality management infrastructure practices in USA and Mexico
12. A comparison of quality management practices in Shanghai and Norwegian manufacturing companies
13. System building and implementation or TQM in Greater China: An overview