Evaluating consumer website logs: A case study of The Times/The Sunday Times website

Journal of Information Science

Volumn 26, Issue 6, 2000, Pages 399-411

  Nicholas, David ^a   Huntington, Paul ^a   Lievesley, Nat ^a   Wasti, A ^a  

^a CITY UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

DATA ACQUISITION; DATABASE SYSTEMS; SOCIAL SCIENCES; SOCIETIES AND INSTITUTIONS;

PARSING TECHNIQUE; STATISTICAL PACKAGES;

WORLD WIDE WEB;

EID: 0034513996     PISSN: 01655515     EISSN: None     Source Type: Journal    
DOI: 10.1177/016555150002600603     Document Type: Article

References (24)

1. ABC Launches Monthly Audit Summaries 17 May 1999. Available at: www.abc.org.uk/presr116.html (visited 7 August 1999).
2. D. Backman and J. Rubin, Web Log Analysis - Finding a Recipe for Success (1997). Available at http://www. nwc.com/811/811cn2.html (visited 8 July 1999).
3. J. Fieber, Browser Caching and Web Log Analysis (1999). Available at: http://ella.slis.indiana.edu/∼jfieber /papers/bcwla/bcwla.html (visited 9 September 1999).
4. A. Gutzman, Analysing Traffic on Your E-commerce Site (1999). Available at: http://www.ecommerce.internet. com/solution/techno_advisor/article/0,1281,9561-1860 11.00.html (visited 17 October 1999).
5. B. Krishnamurthy and J. Rexford, Software Issues in Characterising Web Server Logs (1998). Available at: http://www.w3.org/1998/11/05/WC-workshop/Papers/ bala2.html (visited 18 September 1999).
6. P. McGlamery, MAGIC transaction logs as measures of access, use and community, Journal of Academic Librarianship 23(6) (1997) 505-510.
7. E. Meyer, Web metrics: too much data, too little analysis. In: D. Nicholas and I. Rowlands (eds), Impact and Evaluation of the Internet: Conference held at Cumberland Lodge, Windsor Great Park, July 1999 (Aslib, London, 2000).
8. J. Mullins, Statistical measures of usage of Web-based resources, Serials Librarian 36(1/2) (1999) 207-210.
9. D. Nicholas, An assessment of the online searching behaviour of practitioner end-users, Journal of Documentation 52(3) (1996) 227-251.
10. D. Nicholas et al., Developing and testing methods to determine the use of web-sites: case study - newspaper, Aslib Proceedings 51(5) (1999) 144-154.
11. D. Nicholas and P. Huntington, Who uses web newspapers, how much and for what? In: NetMedia99: The Internet Conference for Journalists. Conference held at City University, July 1999 (Department of Journalism, City University, London, 1999).
12. D. Rahmel, Internet systems: log analysis, DBMS (Internet Systems Supplement) 10(8) (1997) S12.
13. N. Randall, Web Site Analysis Tools: The Results are In (1998). Available at: http://zdnet.com/pcmags/features/ webanalysis2/index.html (visited 2 August 1999).
14. J. Rubin and R. Reimundez, Log-Analysis Tools - Site Server is on the Right Track (1998). Available at: http:// www.nwc.com/917/917r1.html (visited 20 November 1999).
15. J. Sterne, Every click they take, Inc Magazine 3 (1999) 117. Available at: http://www.inc.com/incmagazme/ archives/17991171.html (visited 17 October 1999).
16. M. Stone, Server Logs Help Shape Web Strategies (1999). Available at: http://www.net2b.com/cgi-bin/print_ articles.pl/article/940 (visited 17 October 1999).
17. R. Stout, Web Site Stats: Tracking Hits, and Analysing Traffic (McGraw-Hill, 1997).
18. S. Tweddle, P. Avis, D. Davis, N. James and H. Daniels, A method for investigating the usage of a cancer website, New Technology in the Human Services 11(1) (1998) 12-16.
19. D. Williams, Data Plays a Key Role in Net Success (1999]. Available at: www.adage.com/interactive/articles/1999 0802/article3.html (visited 17 October 1999).
20. M. Zawitz, Web Statistics - Measuring User Activity (1998). Available at: http://www.ojp.usdoj.gov/bjs/pub/ ascii/wsmua.txt (visited 9 October 1999).
21. Z. Zhang, Evaluating electronic journals and monitoring their usage by means of WWW server log file analysis, Vine 111 (1999) 37-42.
22. A search of Library and Information Science Abstracts on Dialog (conducted on 18 April 2000) uncovered about half a dozen references, most of which were published in the USA.
23. At the time of our survey, users of the websites had to register their personal details before they could use them.
24. A study of health logs, entitled 'The Web, the kiosk, digital TV and the changing and evolving face of consumer health information provision: a national impact study 2000-2001', funded by the Department of Health.