Scrolling around the new organization: The potential for conflict in the on-line environment

Negotiation Journal

Volumn 16, Issue 2, 2000, Pages 133-142

  Landry, Elaine M ^a  

^a BABSON COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034420006     PISSN: 07484526     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1571-9979.2000.tb00209.x     Document Type: Article

References (48)

1. Adams, J. and C. Biese. 1997. Career implications of electronic mail use and misuse. Paper presented at the Annual Meeting of the Special Interest Group on Computer Personnel Research (SIGCPR), Association for Computing Machinery Conference, San Francisco, April, 1997.
2. Banaji, M.R. and A.G. Greenwald. 1995. Implicit gender stereotyping in judgements of fame. Journal of Personality and Social Psychology 68: 181-198.
3. Bazerman, M. and R. Lewicki. 1983. Negotiating in organizations. Newbury Park, Calif.: Sage.
4. Bettenhausen, K. and J.K. Murnighan. 1985. The emergence of norms in competitive decision-making groups. Administrative Science Quarterly 30: 350-372.
5. Brigham, M. and C. Martin. 1997. E-mail, power, and the constitution of organizational reality. New Technology, Work and Employment 12 (1): 25-35
6. Carnevale, P.J.D. and T. M. Probst. 1997. Conflict on the internet. In Culture of the internet, edited by S. Kiesler. Mahwah, N.J.: Erlbaum.
7. Cohen, A. and D. Bradford. 1990. Influence without authority. New York: John Wiley & Sons.
8. Donnellon, A. and D. Kolb. 1994. Constructive for whom? The fate of diversity disputes in organizations. Journal of Social Issues 50(1): 139-155.
9. Donnellon, A. and M. Scully. 1994. Teams, performance and rewards: Will the postbureaucratic organization be a post-meritocratic organization? In The post-bureaucratic organization, edited by C. Heckscher and A. Donnellon. Thousand Oaks, Calif.: Sage Publications.
10. Eagly, A.H. and V.J. Steifen. 1984. Gender stereotypes stem from the distribution of women and men into social roles. Journal of Personality and Social Psychology 46: 735-754.
11. Eisenberg, E. and S. Phillips. 1991. Miscommunication in organizations. In Miscommunication and problematic talk, edited by N. Coupland et al. Newbury Park, Calif.: Sage.
12. Folger, J. and M. Poole. 1984. Working through conflict. Glenview, III.: Scott Foresman.
13. Howard, J. W. and M. Rothbart. 1980. Social categorization and memory for in-group and out-group behavior. Journal of Personality and Social Psychology 51: 609-614.
14. Jehn, K. 1995. A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly 40: 256-282.
15. _. 1997. Affective and cognitive conflict in work groups: Increasing performance through value-based intragroup conflict. In Using conflict in organizations, edited by C. DeDreu and E. van de Vliert. London: Sage.
16. Johansen, R., J. Valley, and K. Vian. 1979. Electronic meetings. Reading, Mass.: Addison-Wesley.
17. Kiesler, S. 1992. Group decision making and communication technology. Organizational Behavior and Human Decision Processes 52 (1): 96-123.
18. Kolb, D. 1992. Women's work: Peacemaking in organizations. In Hidden conflict in organizations, edited by D. Kolb and J. Bartunek. Newbury Park, Calif.: Sage.
19. Kolb, D. and L. Putnam. 1992. The dialectics of disputing. In Hidden conflict in organizations, edited by D. Kolb and J. Bartunek. Newbury Park, Calif.: Sage.
20. Kramer, R. and M. Brewer. 1984. Effects of group identity on resource use in a simulated commons dilemma. Journal of Personality and Social Psychology 46: 1044-1057.
21. Kraut, R. 1993. Electronic mail and organizational knowledge: Media use in a global corporation. Pittsburgh: Carnegie Mellon University.
22. Lax, D. and J. Sebenius. 1986. The manager as negotiator. New York: Free Press.
23. Mantovani, G. 1994. Is computer-mediated communication intrinsically apt to enhance democracy in organizations? Human Relations 1: 45-60.
24. March, J.G. and H. Simon. 1958. Organizations. New York: Wiley.
25. Markus, M. L. 1994. Electronic mail as the medium of managerial choice. Organization Science 5 (4): 502-527.
26. Mintzberg, H. 1990. The manager's job: Folklore and fact. Harvard Business Review 68 (2): 163-177.
27. _. 1994. Rounding out the manager's job. Sloan Management Review 36 (1): 11-26.
28. Moore, D., T. Kurtzberg, L. Thompson, and M. Morris. 1999. Long and short routes to success in electronically mediated negotiations: Group affiliations and good vibrations. Organizational Behavior and Human Decision Processes 77 (1): 22-43.
29. Nyhart, J.D. and D. Samarasan. 1989. The elements of negotiation management: Using computers to help resolve conflict. Negotiation Journal 5 (1): 43-62.
30. Peters, T. and R. H. Waterman, Jr. 1982. In search of excellence. New York: Harper and Row.
31. Pfeffer, J. and G. Salancik. 1978. The external control of organizations. New York: Harper and Row.
32. Poole, S. M. Holmes and G. DeSanctis. 1991. Conflict management in the computer-supported meeting environment. Management Science 37(8): 926-953.
33. Purdy, J., P. Nye, and P.V. Balakrishnan. 1997. The impact of communication media on negotiation outcomes. Paper presented at the Annual Meeting of the Academy of Management, Boston, August, 1997.
34. Raiffa, H. 1982. The art and science of negotiation. Cambridge, Mass.: Harvard University Press.
35. Rice, R. and J. Bair. 1984. New organizational media and productivity, In The new media: Communication, research, and technology, edited by R.E. Rice and Associates. Newbury Park, Calif.: Sage
36. Reder, S. and R.G. Schwab. 1989. The communicative economy of the workgroups: Multi-channel genres of communication. Office: Technology and People 4 (3): 177-195.
37. Siegel, J., V. Dubrovsky, S. Kiesler, and T. McGuire. 1986. Group processes in computer-mediated communication. Organizational Behavior and Human Decision Processes 37: 157-186.
38. Sproull, L. and S. Kiesler. 1986. Reducing social context cues: Electronic mail in organizational communication. Management Science 32 (11): 1492-1512.
39. _. and _. 1991. Connections: New ways of working in the networked organization. Cambridge, Mass: MIT Press.
40. Steinfeld, C.W. 1986. Computer-mediated communication in an organizational setting: explaining task-related and socioemotional uses. Communication Yearbook 9: 777-804.
41. Thompson, L. 1997. The mind and heart of the negotiator. Upper Saddle River, N.J.: Prentice Hall.
42. Thompson, L., K. Valley, and R. Kramer. 1995. The bittersweet feeling of success: An examination of social perception in negotiation. Journal of Experimental Social Psychology 31: 467-492.
43. Valley, K. 2000. The electronic negotiator. Harvard Business Review 78(1): 1-2.
44. Walther, J. 1995. Relational aspects of computer-mediated communication: Experimental observations over time. Organization Science 6(2): 186-203.
45. Walton, R.E. 1969. Interpersonal peacemaking. Reading, Mass: Addison-Wesley.
46. Watson, W.E., K. Kumar, and L.K. Michaelsen. 1993. Cultural diversity's impact on interaction process and performance. Comparing homogeneous and diverse task groups. Academy of Management Journal 36: 590-602.
47. Weisband, S., S. Schneider and T. Connolly. 1995. Computer-mediated communication and social information: Status, salience and status differences. Academy of Management Journal 38: 1124-1141.
48. Zucker, L. 1977. The role of institutionalization in cultural persistence. American Sociological Review 42: 726-743.