An evaluation of a large-scale CATI household survey using random digit dialling

Australian and New Zealand Journal of Statistics

Volumn 42, Issue 3, 2000, Pages 255-270

  Bennett, Don J ^a   Steel, David ^b  

^a Government Statistician's Office   (Australia)

^b UNIVERSITY OF WOLLONGONG   (Australia)

Author keywords

CATI; Interviewer effects; Non response; RDD; Sample surveys; Telephone interviewing

Indexed keywords

EID: 0034389498     PISSN: 13691473     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-842X.00126     Document Type: Review

References (19)

1. ABS (1996). Population survey monitor. September 1996. Catalogue No 4103.0.
2. ANDERSON, D. & AITKEN, M. (1985). Variance component models with binary response: interviewer variability. J. Roy. Statist. Soc. Ser. B 47, 203-210.
3. BRICK, S.M., WAKSBERG, S. & KULP, D. (1995). Bias in list assisted telephone samples. Public Opinion Quarterly 59, 218-235.
4. COLLINS, M. (1999). Sampling for UK telephone surveys. Editorial. J. Roy. Statist. Soc. Ser. A 162, 1-4.
5. COLLINS, M. & SYKES, W. (1987). The problem of non-coverage and unlisted numbers in telephone surveys in Britain. J. Roy. Statist. Soc. Ser. A 50, 241-253.
6. DE LEEUW, E.D. & VAN DER ZOUWEN, J. (1988). Data quality in telephone and face-to-face surveys: a comparative meta analysis. In Telephone Survey Methodology, eds R.M. Groves, P.B. Biemer, L.E. Lyberg, J.T. Massey, W.L. Nichols & J. Waksberg, pp. 283-300. New York: Wiley.
7. EDWARDS, T.P., SURESH, R. & WEEKS, M.F. (1998). Automated call scheduling: current systems and practices. In Computer Assisted Survey In formation Collection, eds M.P. Couper, R.P. Baker, J. Bethlehem, C.Z.F. Clark, J. Martin, W.L. Nicholls II and J.M. O'Reilly, pp. 285-306. John Wiley.
8. GOVERNMENT STATISTICIAN'S OFFICE (QLD) (1995). Queensland Migration Survey.
9. GROVES, R.M. (1989). Survey Errors and Survey Costs. New York: Wiley.
10. GROVES, R.M. & LYBERG, L. (1988). Overview of nonresponse issues in telephone surveys. In Telephone Survey Methodology, eds R.M. Groves, P.B. Biemer, L.E. Lyberg, J.T. Massey, W.L. Nichols & J. Waksberg, pp. 191-211. New York: Wiley.
11. KULKA, R.A. & WEEKS, M.F. (1988). Towards the development of optimal calling protocols for telephone surveys: a conditional probabilities approach. J. Official Statist. 4, 319-333.
12. LEPKOWSKI, J. (1988). Telephone sampling methods in the United States. In Telephone Survey Methodology, eds R.M. Groves, P.B. Biemer, L.E. Lyberg, J.T. Massey, W.L. Nichols & J. Waksberg, pp. 73-98. New York: Wiley.
13. LONGFORD N.T. (1993). Random Coefficient Models. Oxford: Oxford Science Publications.
14. NOBLE, I., MOON, N. & MCVEY, O. (1998). "Bringing it all back home . . ." Using RDD telephone methods for large-scale social policy and opinion research in the UK. J. Market Res. Soc. 40, 93-121.
15. SMEAD R.J. & WILCOX, J. (1980). Ring policy in telephone surveys. Public Opinion Quarterly 44, 115-116.
16. STEEL, D., VELLA, J. & HARRINGTON, P. (1996). Quality issues in telephone surveys: coverage, non-response and quota sampling. Austral. J. Statist. 38, 15-34.
17. SYKES, W. & COLLINS, M. (1987). Comparing telephone and face-to-face interviewing in the UK. Survey Methodology 13, 15-28.
18. WEEKS, M.F. (1992). Computer-assisted survey information collection: a review of CASIC methods and their implications for survey operations. J. Official Statist. 8, 445-465.
19. WYLLIE, A., BLACK, S., ZHANG, J.F. & CASSWELL, S. (1994). Sample frame bias in telephone-based health research in New Zealand. The New Zealand Statistician 29, 40-53.