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Volumn 20, Issue 2, 2000, Pages 21-26

Great expectations: Benchmarking for best value

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Indexed keywords


EID: 0034380490     PISSN: 09540962     EISSN: 14679302     Source Type: Journal    
DOI: 10.1111/1467-9302.00207     Document Type: Article
Times cited : (35)

References (29)
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    • Lapsley, I. and Mitchell, F, (Paul Chapman Publishing)
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    • (1996) Accounting and Performance Measurement , pp. 193-212
    • Bowerman, M.1
  • 7
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    • Benchmarking: The search for best practices that lead to superior performance, part I
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    • Camp, R. (1989), Benchmarking: The search for best practices that lead to superior performance, part I. Quality Progress (January), pp. 61-68.
    • (1989) Quality Progress , pp. 61-68
    • Camp, R.1
  • 9
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    • Performance benchmarking in the public sector: The United Kingdom experience. Benchmarking
    • OECD, Paris)
    • Cowper, J. and Samuels, M. (1996), Performance benchmarking in the public sector: The United Kingdom experience. Benchmarking, Evaluation and Strategic Management in the Public Sector (OECD, Paris).
    • (1996) Evaluation and Strategic Management in the Public Sector
    • Cowper, J.1    Samuels, M.2
  • 10
    • 0003274761 scopus 로고    scopus 로고
    • The burgeoning of benchmarking in British local government—the value of ‘learning by looking’ in the public services
    • Davis, P. (1998), The burgeoning of benchmarking in British local government—the value of ‘learning by looking’ in the public services. Benchmarking for Quality Management and Technology, 5, pp. 260-270.
    • (1998) Benchmarking for Quality Management and Technology , vol.5 , pp. 260-270
    • Davis, P.1
  • 14
    • 85023489338 scopus 로고    scopus 로고
    • Issue 2 (April)
    • DETR (1998c), Best Value Update, Issue 2 (April).
    • (1998) Best Value Update
  • 17
    • 0005073196 scopus 로고    scopus 로고
    • Framework for benchmarking in the public sector: Literature review and directions for future research
    • Dorsch, J., Mahmoud, M. and Yasin, A. (1998), Framework for benchmarking in the public sector: Literature review and directions for future research. International Journal of Public Sector Management, 11, 2/3.
    • (1998) International Journal of Public Sector Management , vol.11 , pp. 2-3
    • Dorsch, J.1    Mahmoud, M.2    Yasin, A.3
  • 18
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    • An overview of performance measurement
    • (September)
    • Fischer, R. J. (1994), An overview of performance measurement. Public Management (September), pp. 1-7.
    • (1994) Public Management , pp. 1-7
    • Fischer, R.J.1
  • 21
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    • (London)
    • Local Government Management Board (1996), Promoting Better Practice (London).
    • (1996) Promoting Better Practice
  • 22
    • 0346002554 scopus 로고    scopus 로고
    • (Management Briefing No. 1)
    • Local Government Management Board (1997), Benchmarking: Measuring up to the Best (Management Briefing No. 1).
    • (1997) Benchmarking: Measuring up to the Best
  • 23
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    • Quality, Competition
    • LGMB London, UK
    • Local Government Management Board (1998a), Quality, Competition, Benchmarking—Best Value Pilot Bids (LGMB London, UK)
    • (1998) Benchmarking—Best Value Pilot Bids
  • 26
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    • Learning to modernise: Creating the capacity to improve local public services
    • Martin, S. (1999), Learning to modernise: Creating the capacity to improve local public services. Public Policy and Administration, 14, 3, pp 54-66.
    • (1999) Public Policy and Administration , vol.14 , Issue.3 , pp. 54-66
    • Martin, S.1
  • 27
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    • Editorial—Quality issues in the public sector
    • Massey, A. (1999), Editorial—Quality issues in the public sector. Public Policy and Administration, 14, 3, pp. 1-14.
    • (1999) Public Policy and Administration , vol.14 , Issue.3 , pp. 1-14
    • Massey, A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.