Socially desirable response sets: The impact of country culture

Psychology and Marketing

Volumn 17, Issue 2, 2000, Pages 149-163

  Middleton, Karen L ^a   Jones, Jeri Lynn ^b  

^a OKLAHOMA CITY UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034348527     PISSN: 07426046     EISSN: None     Source Type: Journal    
DOI: 10.1002/(SICI)1520-6793(200002)17:2<149::AID-MAR6>3.0.CO;2-L     Document Type: Article

References (48)

1. Alderfer, C. P. (1987). An intergroup perspective on group dynamics. In J. W. Lorsch (Ed.), Handbook of organizational behavior, (pp. 190-222). Englewood Cliffs, NJ: Prentice-Hall.
2. Bartlett, C. A., & Ghoshal, S. (1991). Managing across borders. Boston, MA: Harvard Business School Press.
3. Brewster, D., & Tyson, S. (1991). Introduction. In C. Brewster & S. Tyson (Eds.), International comparisons of human resource management, (pp. 1-11). London: Pitman Publishing.
4. Can China reform its economy? (1997 September 29). Business Week, pp. 116-126.
5. Chinese Culture Connection. (1987). Chinese values and the search for culture-free dimensions of culture. Journal of Cross-Cultural Psychology, 18, 143-164.
6. Churchill, G. A., Jr. (1978). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16, 64-73.
7. Cronbach, L. J. (1946). Response sets and test design. Educational and Psychological Measurement, 6, 475-494.
8. Cronbach, L. J. (1950). Further evidence on response sets and test design. Educational and Psychological Measurement, 10, 3-31.
9. Crowne, D. P., & Marlowe, D. (1967). The approval motive: Studies in evaluative dependence. New York: John Wiley & Sons.
10. Davis, T. M. (1995). Report on international educational exchange: Open doors, 1993-94. New York: United Nations, Institute of International Education.
11. DiTomaso, N., Kirby, D., Milliken, F., & Triandis, H. (1998). Effective and inclusive learning environments. St. Louis: AACSB - The International Association for Management Education.
12. Duryasula, S., Andrews, J. C., Lysonski, S., & Netemeyer R. G. (1993). Assessing the cross-national applicability of consumer behavior models: A model of attitude toward advertising in general. Journal of Consumer Research, 19, 626-636.
13. Geletkanycz, M. A. (1997). The salience of "culture's consequences". The effects of cultural values on top executive commitment to the status quo. Strategic Management Journal, 18, 615-634.
14. Gudykunst, W. B. (1997). Cultural variability in communication. Communication Research, 24, 327-348.
15. Gudykunst, W. B., & Ting-Toomey, S. (1988). Culture and affective communication. American Behavioral Scientist, 31, 384-400.
16. Ho, F. N., Ong, B. S., & Lee, S. (1997). A multicultural comparison of shipping patterns among Asian consumers. Journal of Marketing Theory & Practice, 5, 42-51
17. Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.
18. Hofstede, G. (1984). Culture's consequences: International differences in work-related values. Beverly Hills CA: Sage.
19. Human Resource Institute. (1991). 1991 executive summaries for demographic issues. St. Petersburg, FL: Eckerd College.
20. Kelley, L., Whatley, A., & Worthley, R. (1987). Assessing the effects of culture on managerial attitudes: A three-culture test. Journal of International Business Studies, 18, 17-31.
21. Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98, 224-253.
22. Mazen, A. M. (1990). The moderating role of social desirability, age, and experience in human judgment: Just how indirect is policy capturing? Organizational Behavior and Human Decision Processes, 45, 19-40.
23. Mesquita, B., & Frijda, N. H. (1992). Cultural variations in emotions: A review. Psychological Bulletin, 112, 179-204.
24. Middleton, K. L. (1994). Cultural diversity at work: The relationship between acculturation factors and the influencing process. Unpublished dissertation, University of Houston, TX.
25. Middleton, K. L., & Jones, J. (1997). "It's all in your perceptions:" The impact of culture on teaching effectiveness evaluations. Working paper, Oklahoma City University, Oklahoma City, OK.
26. Milliken, F. J., & Martins, L. L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21, 402-433.
27. Moorman, R. H., & Podsakoff, P. M. (1992). A meta-analytic review and empirical test of the potential confounding effects of social desirability response sets in organization behavior research. Journal of Occupational and Organizational Psychology, 65, 131-149.
28. Nisbett, R. E., & Wilson, T. D. (1977). Feeling more than we can know: Verbal reports on mental processes. Psychological Review, 84, 231-259.
29. Nunnally, J. (1967). Psychometric methods. New York: McGraw-Hill.
30. O'Neill, H. J. (1967). Response style influence in public opinion surveys. Public Opinion Quarterly, 31, 95-102.
31. Parasuraman, A., Zeithaml, V., & Berry, L. (1988). "SERVQUAL: A multi-item scale for measuring customer perceptions of service quality," Journal of Retailing, 64, 12-40.
32. Paulhus, D. L. (1984). Two-component models of socially desirable responding. Personality Processes and Individual Differences, 46, 598-609.
33. Phinney, J. S. (1992). The multigroup ethnic identity measure: A new scale for use with diverse groups. Journal of Adolescent Research, 7, 156-176.
34. Podsakoff, R. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12, 531-544.
35. Ralston, D. A., Gustafson, D. J., Cheung, F. M., & Terpstra, R. H. (1993). Differences in managerial values: A study of U.S., Hong Kong and PRC Managers. Journal of International Business Studies, 23, 249-275.
36. Randall, D. M., & Fernandes, M. F. (1990). The social desirability response bias in ethics research: Its impact and measurement. Proceedings of the Academy of Management (pp. 337-341).
37. Reynolds, W. M. (1982). Development of reliable and valid short forms of the Marlowe-Crowne social desirability scale. Journal of Clinical Psychology, 38, 119-125.
38. Roberts, S. C., & Hart, H. S. (1997). A comparison of cultural value orientations as reflected by advertisements directed at the general A.S. market, the U.S. Hispanic market, and the Mexican market. Journal of Marketing Theory & Practice, 5, 91-99.
39. Ronen, S., & Shenkar, O. (1985). Clustering countries on attitudinal dimensions: A review and synthesis. Academy of Management Review, 10, 435-454.
40. Russell, J. A. (1991). Culture and the categorization of emotions. Psychological Bulletin, 110, 426-450.
41. Schneider, S. C., & De Meyer, A. (1991). Interpreting and responding to strategic issues: The impact of national culture. Strategic Management Journal, 12, 307-320.
42. Shaw, J. B. (1990). A cognitive categorization model for the study of intercultural management. Academy of Management Review, 15, 626-645.
43. Townsend, A. M., Scott, K. D., & Markham, S. E. (1990). An examination of country and culture-based differences in compensation practices. Journal of International Business Studies, 21, 667-677.
44. Triandis, H. C. (1996). The psychological measurement of cultural syndromes. American Psychologist, 51, 407-415.
45. Triandis, H. D., Bontempo, R., Leung, K., & Hui, C. H. (1990). A method for determining cultural, demographic, and personal constructs. Journal of Cross-Cultural Psychology, 21, 302-318.
46. Vitell, S. J., Nwachukwu, S. L., & Barnes, J. H. (1993). The effects of culture on ethical decision-making: An application of Hofstede's typology. Journal of Business Ethics, 12, 753-760.
47. Yinger, J. M. (1985). Ethnicity. In R. H. Turner & J. F. Short, Jr. (Eds.), Annual review of sociology (pp. 151-180). Palo Alto, CA: Annual Reviews.
48. Zerbe, W. J., & Paulhus, D. L. (1987). Socially desirable responding in organizational behavior: A reconception. Academy of Management Journal, 12, 250-264.