Gaining user insight: A case study illustrating the card sort technique

College and Research Libraries

Volumn 61, Issue 4, 2000, Pages 349-357

  Faiks, Anqi ^a   Hyland, Nancy ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034336751     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.61.4.349     Document Type: Article

References (13)

1. Karen Calhoun and Zsuzsa Koltay, Gateway Focus Groups Report (Cornell University Library, 1999 [cited November 30 1999]); available from http://www.library.cornell.edu/staffweb/ GateEval/contents.html.
2. James E. Palmer et al, "The Design and Evaluation of Online Help for Unix Emacs: Access Mechanisms" (paper presented at the Second IFIP Conference on Human-Computer Interaction, University of Stuttgart, 1987), 461-66.
3. Jeffrey Rubin, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (New York: John Wiley, 1994).
4. Jakob Nielsen and Darrell Sano, "SunWeb: User Interface Design for Sun Microsystem's Internal Web," Computer Networks and ISDN Systems 28 (1995): 179-88.
5. Johan Berndtsson, "Designing an Intranet from Scratch to Sketch: Experiences from Techniques Used in the IDEnet Project" (paper presented at the Thirty-Second Annual Hawaii International Conference on System Science, Maui, Hawaii, Jan. 5-8 1999), CD-ROM liii+341.
6. Lucy Lockwood, Learning the Laws of Usability (1999); available from http:// www.sdmagazine.com.
7. Nielsen and Sano, "SunWeb," 182.
8. SPSS for the Macintosh Ver. 6.1.1, SPSS Inc., Chicago.
9. Samuel Kotz and Norman L. Johnson, eds., Encyclopedia of Statistical Sciences (New York: John Wiley, 1983).
10. Nielsen and Sano, "SunWeb," 182.
11. Rickey E. Savage, William E. Hutson, and Richard Cordes, "Using a Composite Cognitive Model for Designing User-Computer Interfaces" (paper presented at the 1986 IEEE International Conference on Systems, Man, and Cybernetics, Atlanta, Ga., 1986), 435-38.
12. Palmer et al, "The Design and Evaluation of Online Help for Unix Emacs," 466.
13. Savage, Hutson, and Cordes, "Using a Composite Cognitive Model for Designing User-Computer Interfaces," 435.