메뉴 건너뛰기




Volumn 17, Issue 6, 2000, Pages 543-559

On a wing and a prayer? Exploring the human components of technological failure

Author keywords

Crisis management; Kegworth air crash; Organizational resilience; Sense making

Indexed keywords


EID: 0034311354     PISSN: 10927026     EISSN: None     Source Type: Journal    
DOI: 10.1002/1099-1743(200011/12)17:6<543::AID-SRES339>3.0.CO;2-4     Document Type: Article
Times cited : (27)

References (44)
  • 3
    • 0002350079 scopus 로고
    • Civil simulators directory
    • Aviation Information Resources (1995). Civil simulators directory. Flight International 147(4468), 33-34, 36-38, 42-44, 46-50, 52-56.
    • (1995) Flight International , vol.147 , Issue.4468 , pp. 33-34
  • 5
    • 0002048710 scopus 로고
    • A major disaster - The M1 plane crash - How it occurred
    • Wallace, W. A., Rowles, J. M., and Colton, C. L. (eds), BMJ, London
    • Carter, R. (1994). A major disaster - the M1 plane crash - how it occurred. In Wallace, W. A., Rowles, J. M., and Colton, C. L. (eds), Management of Disasters and their Aftermath, BMJ, London, pp. 10-28.
    • (1994) Management of Disasters and Their Aftermath , pp. 10-28
    • Carter, R.1
  • 8
    • 0028471565 scopus 로고
    • Crew systems: Integrating human and technical subsystems for the exploration of space
    • Connors, M. M., Harrison, A. A., and Summit, J. (1994). Crew systems: integrating human and technical subsystems for the exploration of space. Behavioral Science 39, 183-212.
    • (1994) Behavioral Science , vol.39 , pp. 183-212
    • Connors, M.M.1    Harrison, A.A.2    Summit, J.3
  • 10
    • 0027610491 scopus 로고
    • Cockpit checklists: Concepts, design and use
    • Degani, A., and Wiener, E. L. (1993). Cockpit checklists: concepts, design and use. Human Factors 35(2), 345-359.
    • (1993) Human Factors , vol.35 , Issue.2 , pp. 345-359
    • Degani, A.1    Wiener, E.L.2
  • 11
    • 0002625408 scopus 로고
    • Human performance and systems safety considerations in aviation mishaps
    • Diehl, A. E. (1991). Human performance and systems safety considerations in aviation mishaps. International Journal of Aviation Psychology 1(2), 97-106.
    • (1991) International Journal of Aviation Psychology , vol.1 , Issue.2 , pp. 97-106
    • Diehl, A.E.1
  • 20
    • 84971922877 scopus 로고
    • The quantitative study of communicative success: Politeness and accidents in aviation discourse
    • Linde, C. (1988). The quantitative study of communicative success: politeness and accidents in aviation discourse. Language in Society 17(3), 375-399.
    • (1988) Language in Society , vol.17 , Issue.3 , pp. 375-399
    • Linde, C.1
  • 21
    • 0022873788 scopus 로고
    • Evaluation of formats for aircraft control/display units
    • Mann, T. L., and Schnetzler, L. A. (1986). Evaluation of formats for aircraft control/display units. Applied Ergonomics 17(4), 265-270.
    • (1986) Applied Ergonomics , vol.17 , Issue.4 , pp. 265-270
    • Mann, T.L.1    Schnetzler, L.A.2
  • 22
    • 84965687455 scopus 로고
    • Human factors in large-scale technological systems' accidents: Three Mile Island, Bhopal, Chernobyl
    • Meshkati, N. (1991). Human factors in large-scale technological systems' accidents: Three Mile Island, Bhopal, Chernobyl. Industrial Crisis Quarterly 5(2), 133-154.
    • (1991) Industrial Crisis Quarterly , vol.5 , Issue.2 , pp. 133-154
    • Meshkati, N.1
  • 23
    • 0002236262 scopus 로고
    • System safety
    • Wiener, E. L., and Nagel, D. C. (eds), Academic Press, San Diego
    • Miller, C. O. (1988). System safety. In Wiener, E. L., and Nagel, D. C. (eds), Human Factors in Aviation, Academic Press, San Diego, pp. 53-80.
    • (1988) Human Factors in Aviation , pp. 53-80
    • Miller, C.O.1
  • 24
    • 0002472201 scopus 로고
    • Human error in aviation operations
    • Weiner, E. L., and Nagel, D. C. (eds), Academic Press, San Diego
    • Nagel, D. C. (1988). Human error in aviation operations. In Weiner, E. L., and Nagel, D. C. (eds), Human Factors in Aviation, Academic Press, San Diego, pp. 263-303.
    • (1988) Human Factors in Aviation , pp. 263-303
    • Nagel, D.C.1
  • 25
    • 0025705911 scopus 로고
    • The problem with automation: Inappropriate feedback and interaction not overautomation
    • Norman, D. A. (1990). The problem with automation: inappropriate feedback and interaction not overautomation. Philosophical Transactions of the Royal Society of London B 37, 585-593.
    • (1990) Philosophical Transactions of the Royal Society of London B , vol.37 , pp. 585-593
    • Norman, D.A.1
  • 28
    • 0020180072 scopus 로고
    • Human errors: A taxonomy for describing human malfunction in industrial installations
    • Rasmussen, J. (1982). Human errors: a taxonomy for describing human malfunction in industrial installations. Journal of Occupational Accidents 4, 311-335.
    • (1982) Journal of Occupational Accidents , vol.4 , pp. 311-335
    • Rasmussen, J.1
  • 29
    • 0020749236 scopus 로고
    • Skills, rules, knowledge: Signals, signs and symbols and other distinctions in human performance models
    • Rasmussen, J. (1983). Skills, rules, knowledge: signals, signs and symbols and other distinctions in human performance models. IEEE Transactions: Systems, Man and Cybernetics 13, 257-267.
    • (1983) IEEE Transactions: Systems, Man and Cybernetics , vol.13 , pp. 257-267
    • Rasmussen, J.1
  • 30
    • 0004223940 scopus 로고
    • Cambridge University Press, Cambridge, UK
    • Reason, J. (1990a). Human Error, Cambridge University Press, Cambridge, UK.
    • (1990) Human Error
    • Reason, J.1
  • 31
    • 0025705951 scopus 로고
    • The contribution of latent human failures to the breakdown of complex systems
    • Reason, J. (1990b). The contribution of latent human failures to the breakdown of complex systems. Philosophical Transactions of the Royal Society of London B 37, 475-484.
    • (1990) Philosophical Transactions of the Royal Society of London B , vol.37 , pp. 475-484
    • Reason, J.1
  • 34
    • 0002323373 scopus 로고
    • The kegworth aircrash: A crisis in three phases?
    • Smith, D. (1992). The Kegworth aircrash: a crisis in three phases? Disaster Management 4(2), 63-72.
    • (1992) Disaster Management , vol.4 , Issue.2 , pp. 63-72
    • Smith, D.1
  • 35
    • 0002221879 scopus 로고
    • The dark side of excellence: Managing strategic failures
    • Thompson, J. (ed.), Butterworth-Heinemann, London
    • Smith, D. (1995). The dark side of excellence: managing strategic failures. In Thompson, J. (ed.), Handbook of Strategic Management, Butterworth-Heinemann, London.
    • (1995) Handbook of Strategic Management
    • Smith, D.1
  • 36
    • 84855943482 scopus 로고
    • The organizational and interorganizational development of disasters
    • Turner, B. A. (1976). The organizational and interorganizational development of disasters. Administrative Science Quarterly 21, 378-397.
    • (1976) Administrative Science Quarterly , vol.21 , pp. 378-397
    • Turner, B.A.1
  • 39
    • 84980230901 scopus 로고
    • Enacted sense-making in crisis situations
    • Weick, K. E. (1988). Enacted sense-making in crisis situations. Journal of Management Studies 25, 305-317.
    • (1988) Journal of Management Studies , vol.25 , pp. 305-317
    • Weick, K.E.1
  • 40
    • 84970693246 scopus 로고
    • The vulnerable system: An analysis of the tenerife air disaster
    • Weick, K. E. (1990). The vulnerable system: an analysis of the Tenerife air disaster. Journal of Management 16, 571-593.
    • (1990) Journal of Management , vol.16 , pp. 571-593
    • Weick, K.E.1
  • 41
    • 85045160577 scopus 로고
    • The collapse of sense-making in organisations: The Mann Gulchj disaster
    • Weick, K. E. (1993). The collapse of sense-making in organisations: the Mann Gulchj disaster. Administrative Science Quarterly 38, 628-652.
    • (1993) Administrative Science Quarterly , vol.38 , pp. 628-652
    • Weick, K.E.1
  • 43
    • 85047875702 scopus 로고
    • Collective mind in organisations: Heedful interrelating on flight decks
    • Weick, K. E., and Roberts, K. H. (1993). Collective mind in organisations: heedful interrelating on flight decks. Administrative Science Quarterly 38, 357-381.
    • (1993) Administrative Science Quarterly , vol.38 , pp. 357-381
    • Weick, K.E.1    Roberts, K.H.2
  • 44
    • 0022013873 scopus 로고
    • Beyond the sterile cockpit
    • Wiener, E. L. (1985). Beyond the sterile cockpit. Human Factors 27(1), 75-90.
    • (1985) Human Factors , vol.27 , Issue.1 , pp. 75-90
    • Wiener, E.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.