Asynchronous implementation of the nominal group technique: Is it effective?

Decision Support Systems

Volumn 29, Issue 3, 2000, Pages 229-248

  Dowling, Karen L ^a   St Louis, Robert D ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; COMPUTER SYSTEMS PROGRAMMING; INFORMATION MANAGEMENT; SPEECH COMMUNICATION; TELECOMMUTING;

ASYNCHRONOUS COMMUNICATION; COMPUTER-ASSISTED ASYNCHRONOUS (CAA) IMPLEMENTATION; NOMINAL GROUP TECHNIQUES (NGT);

DECISION SUPPORT SYSTEMS;

EID: 0034300644     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0167-9236(00)00073-7     Document Type: Article

References (36)

1. Aldag R.J., Power D.J. An empirical assessment of computer-assisted decision analysis. Decision Sciences. 17:1986;572-588.
2. R. Anson, Effects of computer support and facilitator support on group processes and outcomes: an experimental assessment, PhD Dissertation, Indiana University, 1990.
3. Anson R., Bostrom R., Wynne B. An experiment assessing group support system and facilitator effects on meeting outcomes. Management Science. 41:1995;189-208.
4. Bartunek J.M., Murnighan J.K. The nominal group technique: expanding the basic procedure and underlying assumptions. Group and Organization Studies. 9:1984;417-432.
5. Bostrom R.P., Anson R., Clawson V.K. Group facilitation and group support systems. Jessup L.M., Valacich J.S. Group Support Systems: New Perspectives. 1993;146-168 Macmillan, New York.
6. Burke K., Chidambaram L. Developmental differences between distributed and face-to-face groups in electronically supported meeting environments: an exploratory investigation. Group Decision and Negotiation. 4:1995;213-233.
7. Cass K., Heintz T.J., Kaiser K.M. Using a voice-synchronous GDSS in dispersed locations: a preliminary analysis of participant satisfaction. Proceedings of the 24th Annual Hawaii International Conference on Systems Sciences. 3:1991;554-563.
8. Chidambaram L., Jones B. Impact of communication medium and computer support on group perceptions and performance: a comparison of face-to-face and dispersed meetings. Management Information Systems Quarterly. 17:1993;465-491.
9. Connolly T., Jessup L.M., Valacich J.S. Effects of anonymity and evaluative tone on idea generation in computer-mediated groups. Management Science. 36:1990;689-703.
10. Daft R.L., Lengel R.H., Trevino L.K. Message equivocality, media selection, and manager performance: implications for information systems. Management Information Systems Quarterly. 11:1987;355-366.
11. Delbecq A.L., Van de Ven A.H., Gustafson D.H. Group Techniques for Program Planning: A Guide to Nominal Group and Delphi Processes. 1975;Scott, Foresman and Co. Glenview, IL.
12. Dennis A.R., Valacich J.S. Computer brainstorms: more heads are better than one. Journal of Applied Psychology. 78:1993;531-537.
13. Dickson G.W., Partridge J.L., Robinson L.H. Exploring modes of facilitator support for GDSS technology. Management Information Systems Quarterly. 17:1993;173-194.
14. Dufner D., Hiltz S.R., Johnson K., Czech R. Distributed group support: the effects of voting tools on group perceptions of media richness. Group Decision and Negotiation. 4:1995;235-250.
15. Grohowski R., McGoff C., Vogel D., Martz B., Nunamaker J. Implementing electronic meeting systems at IBM: lessons learned and success factors. Management Information Systems Quarterly. 14:1990;369-382.
16. Hayne S.C., Rice R., Licker P. Social cues and anonymous group interaction using group support systems. Proceedings of the 27th Annual Hawaii International Conference on Systems Sciences. 4:1994;73-81.
17. Hiltz S.R., Dufner D., Holmes M., Poole S. Distributed group support systems: social dynamics and design dilemmas. Journal of Organizational Computing. 2:1991;135-159.
18. Jarvenpaa S.L., Rao V.S., Huber G.P. Computer support for meetings of groups working on unstructured problems: a field experiment. Management Information Systems Quarterly. 12:1988;645-666.
19. Lim F.J., Benbasat I. A communication-based framework for group interfaces in computer-supported collaboration. Proceedings of the 24th Annual Hawaii International Conference on Systems Sciences. 3:1991;610-620.
20. Malone T.W., Grant K.R., Lai K.-Y., Rao R., Rosenblitt D. Semi-structured messages are surprisingly useful for computer-supported coordination. Greif I. Computer-Supported Cooperative Work: A Book of Readings. 1988;311-331 Morgan Kaufmann, San Mateo, CA.
21. Malone T.W., Grant K.R., Turbak F.A., Brobst S.A., Cohen M.D. Intelligent information-sharing systems. Communications of the ACM. 30:1987;390-402.
22. McCarthy J.C., Miles V.C., Monk A.F., Harrison M.D., Dix A.J., Wright P.C. Text-based on-line conferencing: a conceptual and empirical analysis using a minimal prototype. Human-Computer Interaction. 8:1993;147-183.
23. McGrath J.E. Groups: Interaction and Performance. 1984;Prentice-Hall, Englewood Cliffs, NJ.
24. McGrath J.E., Hollingshead A.B. Putting the group back in group support systems: some theoretical issues about dynamic processes in groups with technological enhancements. Jessup L.M., Valacich J.S. Group Support Systems: New Perspectives. 1993;78-96 Macmillan, New York.
25. Mosvick R.K., Nelson R.B. We've Got to Start Meeting Like This! A Guide to Successful Business Meeting Management. 1987;Scott, Foresman and Co. Glenview, IL.
26. Nunamaker J.F., Dennis A.R., Valacich J.S., Vogel D.R., George J.F. Electronic meeting systems to support group work. Communications of the ACM. 34:1991;40-61.
27. Ocker R., Hiltz S.R., Turoff M., Fjermestad J. The effects of distributed group support and process structuring on software requirements development teams: results on creativity and quality. Journal of Management Information Systems. 12:1995-6;127-153.
28. Poole M.S., DeSanctis G. Understanding the use of group decision support systems: the theory of adaptive structuration. Fulk J., Steinfield C. Organizations and Communications Technology. 1990;173-193 Sage, Newbury Park, CA.
29. Shaw M.E. Group Dynamics: The Psychology of Small Group Behavior. 3rd edn. 1981;McGraw-Hill, New York.
30. Silver M.S. Decision support systems: directed and nondirected change. Information Systems Research. 1:1990;47-70.
31. Smith H., Onions J., Benford S. Distributed Group Communication: The AMIGO Information Model. 1989;Ellis Horwood, Chichester, England.
32. Smith J.Y., Vanecek M.T. Dispersed group decision making using nonsimultaneous computer conferencing: a report of research. Journal of Management Information Systems. 7:1990;71-92.
33. VanGundy A.B. Techniques of Structured Problem Solving. 2nd edn. 1988;Van Nostrand-Reinhold, New York.
34. Walther J.B., Burgoon J.K. Relational communication in computer-mediated interaction. Human Communication Research. 19:1992;50-88.
35. Wheeler B.C., Valacich J.S. Facilitation, GSS, and training as sources of process restrictiveness and guidance for structured group decision making: an empirical assessment. Information Systems Research. 7:1996;429-450.
36. Zander A. Making Groups Effective. 1982;Jossey-Bass, San Francisco, CA.