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Volumn 29, Issue 3, 2000, Pages 419-438

Volunteer and paid ombudsmen investigating complaints in six states: A natural triaging

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EID: 0034257606     PISSN: 08997640     EISSN: None     Source Type: Journal    
DOI: 10.1177/0899764000293004     Document Type: Article
Times cited : (13)

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