Customer retention, purchasing behavior and relationship substance in professional services

Industrial Marketing Management

Volumn 29, Issue 4, 2000, Pages 363-372

  Eriksson, Kent ^b   Vaghult, Anna Löfmarck ^a  

^a Mercuri International AB   (Sweden)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034216236     PISSN: 00198501     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0019-8501(00)00113-9     Document Type: Article

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28. th IPM Annual Conference, Turku, 1998.