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Volumn 51, Issue 2, 2000, Pages 299-320

Technology and social interaction: The emergence of 'workplace studies'

Author keywords

Information society; Interaction; Organization; Technology; Work

Indexed keywords

ARTICLE; HUMAN; HUMAN RELATION; TECHNOLOGY; WORKPLACE;

EID: 0034198710     PISSN: 00071315     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1468-4446.2000.00299.x     Document Type: Article
Times cited : (169)

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