메뉴 건너뛰기




Volumn 48, Issue 3, 2000, Pages 177-181

Internal Marketing: A Competitive Strategy for the Long-Term Care Industry An earlier version of this paper was presented at the Fourteenth Annual Conference of the American Association for Advances in Health Care Research, Jackson Hole, Wyoming, March 9-11, 1995, and was included in the 1995 Proceedings of that association

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0034196729     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0148-2963(98)00084-8     Document Type: Article
Times cited : (42)

References (25)
  • 4
    • 0002139382 scopus 로고
    • Big Ideas in Services Marketing
    • Spring
    • Berry, Leonard: Big Ideas in Services Marketing. Journal of Consumer Marketing (Spring 1986): 47-51.
    • (1986) Journal of Consumer Marketing , pp. 47-51
    • Berry, L.1
  • 6
    • 85018835932 scopus 로고
    • Commission on Long-Term Care/Department of Labor, State of Connecticut: unpublished, untitled study, Hartford, CT.
    • Commission on Long-Term Care/Department of Labor, State of Connecticut: unpublished, untitled study, Hartford, CT. 1988.
    • (1988)
  • 10
    • 84869571048 scopus 로고
    • A Service Quality Model and Its Marketing Implications
    • Gönroos Christian A. A Service Quality Model and Its Marketing Implications. European Journal of Marketing. 18(4):1984;36-44.
    • (1984) European Journal of Marketing , vol.18 , Issue.4 , pp. 36-44
    • Gönroos, C.A.1
  • 11
    • 0030281768 scopus 로고    scopus 로고
    • Staff Training and Turnover in Alzheimer Special Care Units
    • Grant L.A., Kane R.A., Potthoff S.J., Ryden M. Staff Training and Turnover in Alzheimer Special Care Units. Geriatric Nursing. 17(6):1996;278-282.
    • (1996) Geriatric Nursing , vol.17 , Issue.6 , pp. 278-282
    • Grant, L.A.1    Kane, R.A.2    Potthoff, S.J.3    Ryden, M.4
  • 12
    • 0003902676 scopus 로고
    • Englewood Cliffs, NJ: Prentice Hall
    • Kotler Philip Marketing Management. 1994;Prentice Hall, Englewood Cliffs, NJ.
    • (1994) Marketing Management
    • Kotler, P.1
  • 13
    • 0002421062 scopus 로고
    • How to Market Specialized Care
    • April
    • Molloy, George E.: How to Market Specialized Care. Nursing Homes (April 1994): 32-37.
    • (1994) Nursing Homes , pp. 32-37
    • Molloy, G.E.1
  • 14
    • 0002507828 scopus 로고
    • Older Women's League/American Federation of State, County, and Municipal Employees, AFL-CIO: Washington, DC.
    • Older Women's League/American Federation of State, County, and Municipal Employees, AFL-CIO: Basic Facts About Chronic Care Workers, Washington, DC. 1988.
    • (1988) Basic Facts About Chronic Care Workers
  • 15
    • 0017644942 scopus 로고    scopus 로고
    • Facts on aging: A short quiz
    • Palmore E. Facts on aging. A short quiz Gerontologist. 17(4):1997;315-320.
    • (1997) Gerontologist , vol.17 , Issue.4 , pp. 315-320
    • Palmore, E.1
  • 16
    • 0019205252 scopus 로고
    • Facts on aging quiz: A review of findings
    • a
    • Palmore E. Facts on aging quiz. A review of findings Gerontologist. 20(1):1981;669-672. a.
    • (1981) Gerontologist , vol.20 , Issue.1 , pp. 669-672
    • Palmore, E.1
  • 17
    • 84963043364 scopus 로고
    • More on Palmore's facts on aging quiz: A review of findings
    • b
    • Palmore E. More on Palmore's facts on aging quiz. A review of findings Gerontologist. 21(1):1981;115-116. b.
    • (1981) Gerontologist , vol.21 , Issue.1 , pp. 115-116
    • Palmore, E.1
  • 18
  • 20
    • 0027867211 scopus 로고
    • Analysis of job functions of top level nurse executives in acute, home, and long-term care: Implications for education
    • Scalzi Cynthia C., Wilson David L. Analysis of job functions of top level nurse executives in acute, home, and long-term care. Implications for education The Journal of Health Administration Education. 11(Winter):1993;57-65.
    • (1993) The Journal of Health Administration Education , vol.11 , pp. 57-65
    • Scalzi, C.C.1    Wilson, D.L.2
  • 22
    • 0002507830 scopus 로고
    • New Imperative for Service Management
    • May 9
    • Stershic, Sybil: New Imperative for Service Management. Marketing News (May 9, 1994): 22-23.
    • (1994) Marketing News , pp. 22-23
    • Stershic, S.1
  • 23
    • 0024675794 scopus 로고
    • Quality of Care and the Burden of Two Cultures: When the World of the Nurse's Aide Enters the World of the Nursing Home
    • Tellis-Nayak V., Tellis-Nayak M. Quality of Care and the Burden of Two Cultures. When the World of the Nurse's Aide Enters the World of the Nursing Home Gerontologist. 29(3):1989;307-313.
    • (1989) Gerontologist , vol.29 , Issue.3 , pp. 307-313
    • Tellis-Nayak, V.1    Tellis-Nayak, M.2
  • 24
    • 0002507832 scopus 로고
    • Surviving in the 1990s Through Integrated Marketing
    • (April
    • Thornton, Phyllis M.: Surviving in the 1990s Through Integrated Marketing. Nursing Homes (April 1994): 38-40.
    • (1994) Nursing Homes , pp. 38-40
    • Thornton, P.M.1
  • 25
    • 0002525939 scopus 로고
    • Albany, NY: Cultural Education Center
    • University of the State of New York Regents College Degrees. Nursing Degrees:1987;Cultural Education Center, Albany, NY.
    • (1987) Regents College Degrees: Nursing Degrees


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.