-
2
-
-
0002506116
-
Management by Team
-
Bak Constance A., Vogt Leslie H., George William R., Greentree I. Richard Management by Team. Journal of Services Marketing. 8(1):1994;33-47.
-
(1994)
Journal of Services Marketing
, vol.8
, Issue.1
, pp. 33-47
-
-
Bak, C.A.1
Vogt, L.H.2
George, W.R.3
Greentree, I.R.4
-
4
-
-
0002139382
-
Big Ideas in Services Marketing
-
Spring
-
Berry, Leonard: Big Ideas in Services Marketing. Journal of Consumer Marketing (Spring 1986): 47-51.
-
(1986)
Journal of Consumer Marketing
, pp. 47-51
-
-
Berry, L.1
-
6
-
-
85018835932
-
-
Commission on Long-Term Care/Department of Labor, State of Connecticut: unpublished, untitled study, Hartford, CT.
-
Commission on Long-Term Care/Department of Labor, State of Connecticut: unpublished, untitled study, Hartford, CT. 1988.
-
(1988)
-
-
-
8
-
-
0002525937
-
-
Gaithersburg, MD: Aspen Publishers
-
Cooper P. Health Care Marketing. 1994;Aspen Publishers, Gaithersburg, MD.
-
(1994)
Health Care Marketing
-
-
Cooper, P.1
-
10
-
-
84869571048
-
A Service Quality Model and Its Marketing Implications
-
Gönroos Christian A. A Service Quality Model and Its Marketing Implications. European Journal of Marketing. 18(4):1984;36-44.
-
(1984)
European Journal of Marketing
, vol.18
, Issue.4
, pp. 36-44
-
-
Gönroos, C.A.1
-
11
-
-
0030281768
-
Staff Training and Turnover in Alzheimer Special Care Units
-
Grant L.A., Kane R.A., Potthoff S.J., Ryden M. Staff Training and Turnover in Alzheimer Special Care Units. Geriatric Nursing. 17(6):1996;278-282.
-
(1996)
Geriatric Nursing
, vol.17
, Issue.6
, pp. 278-282
-
-
Grant, L.A.1
Kane, R.A.2
Potthoff, S.J.3
Ryden, M.4
-
12
-
-
0003902676
-
-
Englewood Cliffs, NJ: Prentice Hall
-
Kotler Philip Marketing Management. 1994;Prentice Hall, Englewood Cliffs, NJ.
-
(1994)
Marketing Management
-
-
Kotler, P.1
-
13
-
-
0002421062
-
How to Market Specialized Care
-
April
-
Molloy, George E.: How to Market Specialized Care. Nursing Homes (April 1994): 32-37.
-
(1994)
Nursing Homes
, pp. 32-37
-
-
Molloy, G.E.1
-
14
-
-
0002507828
-
-
Older Women's League/American Federation of State, County, and Municipal Employees, AFL-CIO: Washington, DC.
-
Older Women's League/American Federation of State, County, and Municipal Employees, AFL-CIO: Basic Facts About Chronic Care Workers, Washington, DC. 1988.
-
(1988)
Basic Facts About Chronic Care Workers
-
-
-
15
-
-
0017644942
-
Facts on aging: A short quiz
-
Palmore E. Facts on aging. A short quiz Gerontologist. 17(4):1997;315-320.
-
(1997)
Gerontologist
, vol.17
, Issue.4
, pp. 315-320
-
-
Palmore, E.1
-
16
-
-
0019205252
-
Facts on aging quiz: A review of findings
-
a
-
Palmore E. Facts on aging quiz. A review of findings Gerontologist. 20(1):1981;669-672. a.
-
(1981)
Gerontologist
, vol.20
, Issue.1
, pp. 669-672
-
-
Palmore, E.1
-
17
-
-
84963043364
-
More on Palmore's facts on aging quiz: A review of findings
-
b
-
Palmore E. More on Palmore's facts on aging quiz. A review of findings Gerontologist. 21(1):1981;115-116. b.
-
(1981)
Gerontologist
, vol.21
, Issue.1
, pp. 115-116
-
-
Palmore, E.1
-
18
-
-
0031181401
-
What a nursing assistant knows
-
Robbins A. What a nursing assistant knows. The American Journal of Nursing. 97(7):1997;1939.
-
(1997)
The American Journal of Nursing
, vol.97
, Issue.7
, pp. 1939
-
-
Robbins, A.1
-
20
-
-
0027867211
-
Analysis of job functions of top level nurse executives in acute, home, and long-term care: Implications for education
-
Scalzi Cynthia C., Wilson David L. Analysis of job functions of top level nurse executives in acute, home, and long-term care. Implications for education The Journal of Health Administration Education. 11(Winter):1993;57-65.
-
(1993)
The Journal of Health Administration Education
, vol.11
, pp. 57-65
-
-
Scalzi, C.C.1
Wilson, D.L.2
-
22
-
-
0002507830
-
New Imperative for Service Management
-
May 9
-
Stershic, Sybil: New Imperative for Service Management. Marketing News (May 9, 1994): 22-23.
-
(1994)
Marketing News
, pp. 22-23
-
-
Stershic, S.1
-
23
-
-
0024675794
-
Quality of Care and the Burden of Two Cultures: When the World of the Nurse's Aide Enters the World of the Nursing Home
-
Tellis-Nayak V., Tellis-Nayak M. Quality of Care and the Burden of Two Cultures. When the World of the Nurse's Aide Enters the World of the Nursing Home Gerontologist. 29(3):1989;307-313.
-
(1989)
Gerontologist
, vol.29
, Issue.3
, pp. 307-313
-
-
Tellis-Nayak, V.1
Tellis-Nayak, M.2
-
24
-
-
0002507832
-
Surviving in the 1990s Through Integrated Marketing
-
(April
-
Thornton, Phyllis M.: Surviving in the 1990s Through Integrated Marketing. Nursing Homes (April 1994): 38-40.
-
(1994)
Nursing Homes
, pp. 38-40
-
-
Thornton, P.M.1
-
25
-
-
0002525939
-
-
Albany, NY: Cultural Education Center
-
University of the State of New York Regents College Degrees. Nursing Degrees:1987;Cultural Education Center, Albany, NY.
-
(1987)
Regents College Degrees: Nursing Degrees
-
-
|