Public Administration: The role of information technology in the reinventing government paradigm - Normative predicates and practical challenges

Social Science Computer Review

Volumn 18, Issue 2, 2000, Pages 166-178

  Scavo, Carmine ^a,b   Shi, Yuhang ^a,c  

^a EAST CAROLINA UNIVERSITY   (United States)

^b UNIVERSITY OF MICHIGAN   (United States)

^c BINGHAMTON UNIVERSITY   (United States)

Author keywords

Information revolution; Information technology; Reinventing government; Welfare reform

Indexed keywords

EID: 0034196250     PISSN: 08944393     EISSN: None     Source Type: Journal    
DOI: 10.1177/089443930001800206     Document Type: Article

References (34)

1. Barzelay, M., & Armajani, B. J. (1992). Breaking through bureaucracy: A new vision for managing government. Berkeley: University of California Press.
2. Bozeman, B., & Bretschneider, S. (1986, November). Public management information systems: Theory and prescription. Public Administration Review, pp. 475-487.
3. Butler, B., & Gibbons, D. (1998). Power distribution as a catalyst and consequence of decentralized technology diffusion. In T. Larsen & E. McGuire (Eds.), Information systems innovation and diffusion: Issues and directions (pp. 3-28). Hershey, PA: Idea Group Press.
4. Downs, A. (1996). The devolution revolution: Why Congress is shifting a lot of power to the wrong levels (Policy Brief No. 3). Washington: Brookings Institution.
5. Ferguson, K. (1998). World information flows and the impact of new technology. Social Science Computer Review, 16(3), 252-267.
6. Fixing child support mess. (1999, November 20). The News and Observer, p. A1.
7. Fletcher, P., Bretschneider, S., & Marchand, D. (1992). Managing information technology: Transforming county governments in the 1990s. Syracuse, NY: Syracuse University.
8. Fountain, J. (1999). The virtual state: Toward a theory of bureaucracy for the twenty-first century. In E. C. Kamarck & J. S. Nye, Jr. (Eds.), Democracy.com: Governance in a networked world (pp. 133-156). Hollis, NH: Hollis.
9. Garson, G. D. (1999). Information systems, politics, and government: Leading theoretical perspectives, handbook of public information systems. New York: Marcel-Dekker.
10. Garvey, G. (1995). False promises: The NPR in historical perspective. In D. Kettl & J. Dilulio, Jr. (Eds.), Inside the reinvention machine: Appraising governmental reform (pp. 85-91). Washington, DC: Brookings Institution.
11. Government Accounting Office (GAO). (1996a, February 26). Information technology: Best practices can improve performance and produce results (GAO/T-AIMD-96-46). Washington, DC: Author.
12. Government Accounting Office (GAO). (1996b, September 10). Tax systems modernization: Actions underway but management and technical weaknesses not yet corrected (GAO/T-AIMD-96-165). Washington, DC: Author.
13. Government Accounting Office (GAO). (1997, January 22). Air traffic control: Improved cost information needed to make billion dollar modernization investment decisions (GAO/AIMD-97-20). Washington, DC: Author.
14. Kettl, D. (1998). Reinventing government: A fifth year report card. Washington, DC: Brookings Institution.
15. Kettl, D., & Milward, H. B. (1996). The state of public management. Baltimore: John Hopkins University Press.
16. Kraemer, K., & Dedrick, J. (1997). Computing and public organizations. Journal of Public Administration Research and Theory, 7(1), 89-112.
17. Lipsky, M. (1980). Street level bureaucracy. New York: Russell Sage Foundation.
18. Meet the man who wove the web: Achat with Tim Berners-Lee. (1999, November 29). The News and Observer, p. D3.
19. Milward, B., & Snyder, L. (1996). Electronic government: Linking citizens to public organizations through technology. Journal of Public Administration Research and Theory, 6(2), 261-275.
20. Nathan, R. (1996). The devolution revolution: An overview. In Rockefeller Institute Bulletin (pp. 5-13). Albany, NY: Nelson A. Rockefeller Institute of Government.
21. New system to simply paying child support. (1999, July 26), The News and Observer, p. A3.
22. Norris, D. F. (1999). Leading edge information technologies and their adoption: Lessons from US cities. In G. D. Garson (Ed.), Information technology and computer applications in public administration: Issues and trends (pp. 137-156). Hershey, PA: Idea Group Press.
23. Northrop, A., Kraemer, K., Dunkle, D., & King, J. L. (1990, September/October). Payoffs from computerization: Lessons over time. Public Administration Review, pp. 505-514.
24. O'Callaghan, R. (1998). Technology diffusion and organizational transformation: An integrative framework. In T. Larsen & E. McGuire (Eds.), Information systems innovation and diffusion: Issues and direction (pp. 391-410). Hershey, PA: Idea Group Press.
25. Osborne, D., & Gaebler, T. (1992). Reinventing government: How the entrepreneurial spirit is transforming the public sector. Reading, MA: Addison-Wesley.
26. Polanyi, K. (1944). The great transformation. Boston: Beacon.
27. Reschenthaler, G. B., & Thompson, F. (1996). The information revolution and the new public management. Journal of Public Administration Research and Theory, 6(1), 125-143.
28. Rushkoff, D. (1999, December 6). Xmas.com. In all things considered. Washington, DC: National Public Radio.
29. Scavo, C., & Shi, Y. (1999). World Wide Web site design and use in public management. In G. D. Garson (Ed.), Information technology and computer applications in public administration: Issues and trends (pp. 246-266). Hershey, PA: Idea Group Press.
30. Shi, Y., & Scavo, C. (2000). Citizen participation and direct democracy through computer networking. In G. David Garson (Ed.), Handbook of public information systems (pp. 247-264). NY: Marcel Dekker.
31. Swain, J., White, J., & Hubbert, E. (1995). Issues in public management information systems. American Review of Public Administration, 25(3), 279-296.
32. Weimer, D. L., & Vinging, A. (1999). Policy analysis: Concepts and practice (3rd ed.). Upper Saddle River, NJ: Prentice Hall.
33. Whyte, W. F. (1997). Socio-technical systems. In W. F. Whyte (Ed.), Creative problem solving in the field: Reflections on a career (pp. 57-62). Walnut Creek, CA: Altamira.
34. Wiseman, M. (1999). A management information model for new-style public assistance (Discussion Paper 99-10). Washington, DC: The Urban Institute Assessing the New Federalism.