메뉴 건너뛰기




Volumn 37, Issue 4, 2000, Pages 483-498

Too much or too little ambiguity: The language of total quality management

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0034195491     PISSN: 00222380     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-6486.00190     Document Type: Article
Times cited : (76)

References (49)
  • 1
    • 84970155800 scopus 로고
    • Organization: From substance to image?
    • ALVESSON, M. (1990). 'Organization: from substance to image?'. Organization Studies, 11, 3, 373-94.
    • (1990) Organization Studies , vol.11 , Issue.3 , pp. 373-394
    • Alvesson, M.1
  • 2
    • 84933487540 scopus 로고
    • Organization science, managers, and language games
    • ASTLEY, W. G. and ZAMMUTO, R. F. (1992). 'Organization science, managers, and language games'. Organisation Science, 3, 4, 443-61.
    • (1992) Organisation Science , vol.3 , Issue.4 , pp. 443-461
    • Astley, W.G.1    Zammuto, R.F.2
  • 7
    • 0001808011 scopus 로고
    • Competent directors: Boardroom myths and realities
    • COULSON-THOMAS, C. (1991). 'Competent directors: boardroom myths and realities'. Journal of General Management, 17, 1, 1-26.
    • (1991) Journal of General Management , vol.17 , Issue.1 , pp. 1-26
    • Coulson-Thomas, C.1
  • 8
    • 0001772483 scopus 로고
    • Merchants of meaning: Management consulting in the Swedish public sector
    • Turner, B. A. (Ed.), Berlin: de Gruyter
    • CZARNIAWSKA-JOERGES, B. (1990). 'Merchants of meaning: management consulting in the Swedish public sector'. In Turner, B. A. (Ed.), Organisational Symbolism. Berlin: de Gruyter, 139-50.
    • (1990) Organisational Symbolism , pp. 139-150
    • Czarniawska-Joerges, B.1
  • 10
    • 0001772227 scopus 로고
    • Managers in actions: A new look at their behaviour and operating modes
    • DAVIS, T. R. V. and LUTHANS, F. (1980). 'Managers in actions: a new look at their behaviour and operating modes'. Organizational Dynamics, 9, 1, 64-80.
    • (1980) Organizational Dynamics , vol.9 , Issue.1 , pp. 64-80
    • Davis, T.R.V.1    Luthans, F.2
  • 12
    • 0002667164 scopus 로고
    • Disciplinary power in the modern corporation
    • Alvesson, M. and Willmott, H. (Eds), London: Sage
    • DEETZ, S. (1992a). 'Disciplinary power in the modern corporation'. In Alvesson, M. and Willmott, H. (Eds), Critical Management Studies. London: Sage, 21-45.
    • (1992) Critical Management Studies , pp. 21-45
    • Deetz, S.1
  • 17
    • 1642487895 scopus 로고    scopus 로고
    • Stories of development and exploitation: Militant voices in an enterprise culture
    • FOURNIER, V. (1998). 'Stories of development and exploitation: militant voices in an enterprise culture'. Organization, 5, 1, 55-80.
    • (1998) Organization , vol.5 , Issue.1 , pp. 55-80
    • Fournier, V.1
  • 19
    • 0003321389 scopus 로고
    • The meaning of management and the management of meaning: A view from social anthropology
    • Earl, M. (Ed.), Oxford: OUP
    • GOWLER, D. and LEGGE, K. (1983). 'The meaning of management and the management of meaning: a view from social anthropology'. In Earl, M. (Ed.), Perspectives on Management: a Multidisciplinary Analysis. Oxford: OUP, 197-234.
    • (1983) Perspectives on Management: A Multidisciplinary Analysis , pp. 197-234
    • Gowler, D.1    Legge, K.2
  • 20
    • 0003232537 scopus 로고
    • Now where were we? BPR louts eaters and corporate amnesia
    • European Institute for Advanced Studies in Management Brussels, 8-9 May
    • GRINT, K. and CASE, P. (1995). 'Now where were we? BPR louts eaters and corporate amnesia'. Paper for the workshop on 'Critical Studies of Organizational and Management Innovations'. European Institute for Advanced Studies in Management Brussels, 8-9 May.
    • (1995) Workshop on 'Critical Studies of Organizational and Management Innovations'
    • Grint, K.1    Case, P.2
  • 21
    • 0345851249 scopus 로고
    • Total quality management: Empirical, conceptual and practical issues
    • HACKMAN, J. R. and WAGEMAN, R. (1995). 'Total quality management: empirical, conceptual and practical issues'. Administrative Science Quarterly, 40, 309-42.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 309-342
    • Hackman, J.R.1    Wageman, R.2
  • 22
    • 84984235942 scopus 로고
    • Why quality circles failed but total quality management might succeed?
    • HILL, S. (1991). 'Why quality circles failed but total quality management might succeed?'. British Journal of Industrial Relations, 29, 4, 541-68.
    • (1991) British Journal of Industrial Relations , vol.29 , Issue.4 , pp. 541-568
    • Hill, S.1
  • 23
    • 0003321144 scopus 로고
    • From quality circles to total quality management
    • Wilkinson, A. and Willmott, H. (Eds). London: Routledge
    • HILL, S. (1995). 'From quality circles to total quality management'. In Wilkinson, A. and Willmott, H. (Eds). Making Quality Critical: New Perspectives on Organisational Change. London: Routledge, 33-53.
    • (1995) Making Quality Critical: New Perspectives on Organisational Change , pp. 33-53
    • Hill, S.1
  • 26
    • 0003239339 scopus 로고
    • Empowering the quality worker? The seduction and contradiction of total quality phenomenon
    • Wilkinson, A. and Willmott, H. (Eds), London: Routledge
    • KERFOOT, D. and KNIGHTS, D. (1995). 'Empowering the quality worker? The seduction and contradiction of total quality phenomenon'. In Wilkinson, A. and Willmott, H. (Eds), Making Quality Critical: New Perspectives on Organisational Change. London: Routledge, 219-39.
    • (1995) Making Quality Critical: New Perspectives on Organisational Change , pp. 219-239
    • Kerfoot, D.1    Knights, D.2
  • 27
    • 0001548584 scopus 로고
    • Foucault, power, resistance and all that
    • Jermier, J. M., Knights, G. and Nord, W. R. (Eds), London: Routledge
    • KNIGHTS, D. and VURDUBAKIS, T. (1994). 'Foucault, power, resistance and all that'. In Jermier, J. M., Knights, G. and Nord, W. R. (Eds), Resistance and Power in Organisations. London: Routledge, 167-99.
    • (1994) Resistance and Power in Organisations , pp. 167-199
    • Knights, D.1    Vurdubakis, T.2
  • 31
    • 2542614346 scopus 로고
    • Personnel management in recession and recovery: A comparative analysis of what the surveys say
    • MCB University Press
    • LEGGE, K. (1988). 'Personnel management in recession and recovery: a comparative analysis of what the surveys say'. Personnel Review, 17, 2, MCB University Press.
    • (1988) Personnel Review , vol.17 , pp. 2
    • Legge, K.1
  • 32
    • 0001941543 scopus 로고
    • Correspondents' images of Martin Luther King Jr: An interpretive theory of movement leadership
    • Sarbin, T. R. and Kitsuse, J. I. (Eds), London: Sage
    • LILLEY, S. J. and PLATT, G. M. (1994). 'Correspondents' images of Martin Luther King Jr: an interpretive theory of movement leadership'. In Sarbin, T. R. and Kitsuse, J. I. (Eds), Reconstructing the Social. London: Sage, 65-83.
    • (1994) Reconstructing the Social , pp. 65-83
    • Lilley, S.J.1    Platt, G.M.2
  • 34
    • 0003267236 scopus 로고
    • Total quality management and participation: Employee empowerment, or the enhancement of exploitation
    • Wilkinson, A. and Willmott, H. (Eds), London: Routledge
    • MCARDLE, L., ROWLINSON, M., PROCTER, S., HASSARD, J. and FORRESTER, P. (1995). 'Total quality management and participation: employee empowerment, or the enhancement of exploitation'. In Wilkinson, A. and Willmott, H. (Eds), Making Quality Critical: New Perspectives on Organisational Change. London: Routledge, 156-73.
    • (1995) Making Quality Critical: New Perspectives on Organisational Change , pp. 156-173
    • McArdle, L.1    Rowlinson, M.2    Procter, S.3    Hassard, J.4    Forrester, P.5
  • 36
    • 0002782791 scopus 로고
    • Governing the new province of quality
    • Wilkinson, A. and Willmott, H. (Eds), London: Routledge
    • MUNRO, R. (1995a). 'Governing the new province of quality'. In Wilkinson, A. and Willmott, H. (Eds), Making Quality Critical: New Perspectives on Organisational Change. London: Routledge, 127-55.
    • (1995) Making Quality Critical: New Perspectives on Organisational Change , pp. 127-155
    • Munro, R.1
  • 37
    • 0000890886 scopus 로고
    • Managing by ambiguity: An archaeology of the social in the absence of management accounting
    • MUNRO, R. (1995b). 'Managing by ambiguity: an archaeology of the social in the absence of management accounting'. Critical Perspectives on Accounting, 6, 433-48.
    • (1995) Critical Perspectives on Accounting , vol.6 , pp. 433-448
    • Munro, R.1
  • 38
    • 84977315051 scopus 로고
    • Making total quality work: Aligning organisations, performance measures, and stakeholders
    • OLIAN, J. D. and RYNES, S. L. (1991). 'Making total quality work: aligning organisations, performance measures, and stakeholders'. Human Resource Management, 30, 303-33.
    • (1991) Human Resource Management , vol.30 , pp. 303-333
    • Olian, J.D.1    Rynes, S.L.2
  • 41
    • 0001738526 scopus 로고
    • Out of bedlam: Management by quality leadership
    • PRICE, F. (1989). 'Out of bedlam: management by quality leadership'. Management Decision, 27, 15-21.
    • (1989) Management Decision , vol.27 , pp. 15-21
    • Price, F.1
  • 42
    • 0002480555 scopus 로고
    • Is quality management working in the UK?
    • REDMAN, T. and WILKINSON, A. (1995). 'Is quality management working in the UK?'. Journal of General Management, 20, 3, 45-59.
    • (1995) Journal of General Management , vol.20 , Issue.3 , pp. 45-59
    • Redman, T.1    Wilkinson, A.2
  • 44
    • 0001819287 scopus 로고
    • Quality management and the management of quality
    • Wilkinson, A. and Willmott, H. (Eds), London: Routledge
    • WEBB, J. (1995). 'Quality management and the management of quality'. In Wilkinson, A. and Willmott, H. (Eds), Making Quality Critical: New Perspectives on Organisational Change. London: Routledge, 105-25.
    • (1995) Making Quality Critical: New Perspectives on Organisational Change , pp. 105-125
    • Webb, J.1
  • 46
    • 0001983257 scopus 로고
    • Sources of order in underorganized systems: Themes in recent organization theory
    • Lincoln, Y. S. (Ed.), Beverly Hills. CA: Sage
    • WEICK, K. E. (1985). 'Sources of order in underorganized systems: themes in recent organization theory'. In Lincoln, Y. S. (Ed.), Organization Theory and Inquiry. Beverly Hills. CA: Sage.
    • (1985) Organization Theory and Inquiry
    • Weick, K.E.1
  • 49
    • 84993028432 scopus 로고
    • Strength is ignorance, slavery is freedom: Managing culture in modern organizations
    • WILLMOTT, H. (1993). 'Strength is ignorance, slavery is freedom: managing culture in modern organizations. Journal of Management Studies, 30, 4, 515-52.
    • (1993) Journal of Management Studies , vol.30 , Issue.4 , pp. 515-552
    • Willmott, H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.