메뉴 건너뛰기




Volumn 21, Issue 5, 2000, Pages 447-454

Consumers' satisfaction with primary health services in the city of Jeddah, Saudi Arabia

Author keywords

Jeddah; Primary health care; Satisfaction; Socio demographic characteristics

Indexed keywords

ADOLESCENT; ADULT; AGE; AGED; ARTICLE; ATTITUDE TO HEALTH; EDUCATIONAL STATUS; FEMALE; HEALTH SERVICE; HEALTH SERVICES RESEARCH; HUMAN; INCOME; MALE; MARRIAGE; MIDDLE AGED; OCCUPATION; PATIENT SATISFACTION; PRIMARY HEALTH CARE; QUESTIONNAIRE; SAUDI ARABIA; SOCIOECONOMICS; STANDARD; STATISTICS;

EID: 0034189161     PISSN: 03795284     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (38)

References (33)
  • 1
    • 0020581505 scopus 로고
    • Satisfaction with medical care: Replications and theoretic evaluation
    • Zastowsky T, Roghmann K, Hengst A. Satisfaction with medical care: Replications and theoretic evaluation. Medical Care 1983; 21: 294-322.
    • (1983) Medical Care , vol.21 , pp. 294-322
    • Zastowsky, T.1    Roghmann, K.2    Hengst, A.3
  • 2
    • 0025973352 scopus 로고
    • The development of a patient satisfaction questionnaire in the ambulatory settings
    • Robert A, DiTomass, Willard M. The development of a patient satisfaction questionnaire in the ambulatory settings. Family Medicine 1991; 23: 127-131.
    • (1991) Family Medicine , vol.23 , pp. 127-131
    • Robert, A.1    DiTomass2    Willard, M.3
  • 3
    • 0020927111 scopus 로고
    • The evaluation ranking scale: New methodology for assessing satisfaction
    • Pascoe G, Attison C. The evaluation ranking scale: New methodology for assessing satisfaction. J Evaluation Programme Planning 1983; 6: 335-347.
    • (1983) J Evaluation Programme Planning , vol.6 , pp. 335-347
    • Pascoe, G.1    Attison, C.2
  • 4
    • 0020876690 scopus 로고
    • Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction
    • Lebow J. Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction. J Evaluation Programme Planning 1983; 6: 247-267.
    • (1983) J Evaluation Programme Planning , vol.6 , pp. 247-267
    • Lebow, J.1
  • 5
    • 10944229596 scopus 로고
    • Epdemiological profile and attitudes of Primary Care patients attending Farazdak Clinic
    • Saeed A. Epdemiological profile and attitudes of Primary Care patients attending Farazdak Clinic. Saudi Medical Journal 1987; 8: 21-26.
    • (1987) Saudi Medical Journal , vol.8 , pp. 21-26
    • Saeed, A.1
  • 6
    • 0027533777 scopus 로고
    • A Study of patient satisfaction with Primary Health Care services in Saudi Arabia
    • Ali M, Mahmoud M. A Study of patient satisfaction with Primary Health Care services in Saudi Arabia. J Community Health 1993; 18: 49-54.
    • (1993) J Community Health , vol.18 , pp. 49-54
    • Ali, M.1    Mahmoud, M.2
  • 7
    • 0027197115 scopus 로고
    • A Study of satisfaction among Primary Health Care patients in Saudi Arabia
    • Mansour A, Al-Osimy M. A Study of satisfaction among Primary Health Care patients in Saudi Arabia. J Community Health 1993; 18: 163-173.
    • (1993) J Community Health , vol.18 , pp. 163-173
    • Mansour, A.1    Al-Osimy, M.2
  • 8
    • 0008274570 scopus 로고
    • Users' characteristics and satisfaction in the use of Olaisha Primary Health Care Center in Riyadh Saudi Arabia
    • Saeed A, Al-Swialem A, Anokute C, Whaley R. Users' characteristics and satisfaction in the use of Olaisha Primary Health Care Center in Riyadh Saudi Arabia. Saudi Medical Journal 1992; 13: 14-17.
    • (1992) Saudi Medical Journal , vol.13 , pp. 14-17
    • Saeed, A.1    Al-Swialem, A.2    Anokute, C.3    Whaley, R.4
  • 9
    • 3142624688 scopus 로고    scopus 로고
    • Patients' satisfaction with accessibility and services offered in Riyadh health centers
    • Al-Faris E, Khoja T, Falouda M. Saeed A. Patients' satisfaction with accessibility and services offered in Riyadh health centers. Saudi Medical Journal 1996; 17: 11-17.
    • (1996) Saudi Medical Journal , vol.17 , pp. 11-17
    • Al-Faris, E.1    Khoja, T.2    Falouda, M.3    Saeed, A.4
  • 11
    • 0026527382 scopus 로고
    • Stoma anaxieties: A comparison of the attitudes of Asian migrants and the indigenous population in the United Kingdom to abdominal surgery and the role of intestinal stomas
    • Bhakta P, Probert C, Jayanthi V, Mayberry J. Stoma anaxieties: A comparison of the attitudes of Asian migrants and the indigenous population in the United Kingdom to abdominal surgery and the role of intestinal stomas. International Journal of Colrectal Diseases 1992; 7: 1-3.
    • (1992) International Journal of Colrectal Diseases , vol.7 , pp. 1-3
    • Bhakta, P.1    Probert, C.2    Jayanthi, V.3    Mayberry, J.4
  • 12
    • 0002504159 scopus 로고
    • The patient's role in health care and quality assessment
    • Goldfield N, Nash D, eds. Philadelphia. American College of Physicians
    • Kaplan S, Ware J. The patient's role in health care and quality assessment. In: Goldfield N, Nash D, eds. Providing Quality of Care: The challenge to clinicians. Philadelphia. American College of Physicians; 1989; 25-69.
    • (1989) Providing Quality of Care: The Challenge to Clinicians , pp. 25-69
    • Kaplan, S.1    Ware, J.2
  • 13
    • 0029878446 scopus 로고    scopus 로고
    • Patients' evaluations of their consultations with primary health clinic doctors in the United Arab Emirates
    • Harrison A. Patients' evaluations of their consultations with primary health clinic doctors in the United Arab Emirates. Fam Pract 1996; 13: 59-66.P
    • (1996) Fam Pract , vol.13 , pp. 59-66
    • Harrison, A.1
  • 14
    • 0029842478 scopus 로고    scopus 로고
    • Patient satisfaction in Government health facilities in the State of Qatar
    • Abd Al-Kareem A, Aday L, Walker G. Patient satisfaction in Government health facilities in the State of Qatar. J Community Health 1996; 21: 349-358.
    • (1996) J Community Health , vol.21 , pp. 349-358
    • Abd Al-Kareem, A.1    Aday, L.2    Walker, G.3
  • 16
    • 0014360565 scopus 로고
    • Gap in doctor-patient communications. Doctor-patient interaction and patient satisfaction
    • Korsch B, Gozzi E, Francis V. Gap in doctor-patient communications. Doctor-patient interaction and patient satisfaction. Pediatrics 1968; 48: 855-871.
    • (1968) Pediatrics , vol.48 , pp. 855-871
    • Korsch, B.1    Gozzi, E.2    Francis, V.3
  • 17
    • 0023940015 scopus 로고
    • Patient satisfaction as an indicator of Quality of care
    • Cleary P, McNeil B. Patient satisfaction as an indicator of Quality of care. Inquiry 1988; 25: 25-36.
    • (1988) Inquiry , vol.25 , pp. 25-36
    • Cleary, P.1    McNeil, B.2
  • 18
    • 0023989054 scopus 로고
    • Patients satisfaction with Primary Medical Care: Evaluation of socio-demographic and predispositional factors
    • Weiss G. Patients satisfaction with Primary Medical Care: Evaluation of socio-demographic and predispositional factors. Medical Care 1988; 26: 383-391.
    • (1988) Medical Care , vol.26 , pp. 383-391
    • Weiss, G.1
  • 19
    • 0020930093 scopus 로고
    • Patient satisfaction in Primary Health care: A literature review and analysis
    • Pascoe G. Patient satisfaction in Primary Health care: A literature review and analysis. J Evaluation Programme Planning 1983; 6: 185-210.
    • (1983) J Evaluation Programme Planning , vol.6 , pp. 185-210
    • Pascoe, G.1
  • 20
    • 0027670127 scopus 로고
    • Influence of the doctor's gender in the satisfaction of the users
    • Delgado A, Lopez L, Luna J. Influence of the doctor's gender in the satisfaction of the users. Medical Care 1993; 31: 795-800.
    • (1993) Medical Care , vol.31 , pp. 795-800
    • Delgado, A.1    Lopez, L.2    Luna, J.3
  • 21
    • 0347710930 scopus 로고
    • The satisfaction of the Primary Care consumers: A comparison between distinct models of care
    • Martinez M, Pico J, Frau M, Orozc D, Fernandez A, Moreno J. The satisfaction of the Primary Care consumers: A comparison between distinct models of care. Aten Primaria 1991; 8: 286-292.
    • (1991) Aten Primaria , vol.8 , pp. 286-292
    • Martinez, M.1    Pico, J.2    Frau, M.3    Orozc, D.4    Fernandez, A.5    Moreno, J.6
  • 22
    • 0346450320 scopus 로고
    • Soci-oeconomic factors: Do they influence the demand for care and the degree of satisfaction in Primary Care
    • Martinez J, Mateos C, Perula L, Rodriguez A, Criado A, Jimenz C, Baena M. Soci-oeconomic factors: Do they influence the demand for care and the degree of satisfaction in Primary Care. Aten Primaria 1990; 7: 106-111.
    • (1990) Aten Primaria , vol.7 , pp. 106-111
    • Martinez, J.1    Mateos, C.2    Perula, L.3    Rodriguez, A.4    Criado, A.5    Jimenz, C.6    Baena, M.7
  • 23
    • 0020322382 scopus 로고
    • Patient suffering and patient satisfaction among the chronically ill
    • Linn L, Greenfield S. Patient suffering and patient satisfaction among the chronically ill. Medical Care 1982; 20: 425-431.
    • (1982) Medical Care , vol.20 , pp. 425-431
    • Linn, L.1    Greenfield, S.2
  • 24
    • 0023254810 scopus 로고
    • Factors determining patients' satisfaction in Family Practice Residency Teaching Center
    • Grace T, Sangster J. Factors determining patients' satisfaction in Family Practice Residency Teaching Center. J Medical Education 1987; 62: 485-489.
    • (1987) J Medical Education , vol.62 , pp. 485-489
    • Grace, T.1    Sangster, J.2
  • 25
    • 0024414894 scopus 로고
    • Patients satisfaction with general practioner services: A survey by a community health council
    • Williamson V. Patients satisfaction with general practioner services: A survey by a community health council. J R Coll Gen Pract 1989; 39: 542-455.
    • (1989) J R Coll Gen Pract , vol.39 , pp. 542-1455
    • Williamson, V.1
  • 26
    • 0029879432 scopus 로고    scopus 로고
    • A comparison of methods for measuring patients satisfaction with consultations in primary health care
    • Kinsersly P, Stott N, Peters T, Harvey I, Hackett P. A comparison of methods for measuring patients satisfaction with consultations in primary health care. Fam Pract 1996, 13:41-51.
    • (1996) Fam Pract , vol.13 , pp. 41-51
    • Kinsersly, P.1    Stott, N.2    Peters, T.3    Harvey, I.4    Hackett, P.5
  • 27
    • 0018075265 scopus 로고
    • Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care
    • Locker D, Dunt D. Theoretical and methodological issues in sociological studies of consumer satisfaction with medical care. Soc Sci Med 1978; 12: 283-292.
    • (1978) Soc Sci Med , vol.12 , pp. 283-292
    • Locker, D.1    Dunt, D.2
  • 28
    • 0020930093 scopus 로고
    • Patient satisfactionin primary health care: A literature review and analysis
    • Pascoe G. Patient satisfactionin primary health care: a literature review and analysis. J Evaluation Programme Planning 1983; 6: 185-210.
    • (1983) J Evaluation Programme Planning , vol.6 , pp. 185-210
    • Pascoe, G.1
  • 29
    • 0023740701 scopus 로고
    • What patients like about the medical care and how often they are asked: A meta analysis of the satisfaction literature
    • Hall J, Dornan M. What patients like about the medical care and how often they are asked: A meta analysis of the satisfaction literature. Soc Sci Med 1988; 27: 935-945.
    • (1988) Soc Sci Med , vol.27 , pp. 935-945
    • Hall, J.1    Dornan, M.2
  • 30
    • 0031953607 scopus 로고    scopus 로고
    • Age differences in women's verdicts on the quality of primary health care services
    • Phillips D, Brooks F. Age differences in women's verdicts on the quality of primary health care services. Br J Gen Pract 1998; 48: 1151-1154.
    • (1998) Br J Gen Pract , vol.48 , pp. 1151-1154
    • Phillips, D.1    Brooks, F.2
  • 31
    • 0027648551 scopus 로고
    • Understanding older adult satisfaction with primary health care services at a nursing center
    • Haq M. Understanding older adult satisfaction with primary health care services at a nursing center. Appl Nurs Res 1993; 6: 125-131.
    • (1993) Appl Nurs Res , vol.6 , pp. 125-131
    • Haq, M.1
  • 32
    • 0023989054 scopus 로고
    • Patients satisfaction with Primary Medical Care: Evaluation of socio-demographic and predispositional factors
    • Weiss G. Patients satisfaction with Primary Medical Care: Evaluation of socio-demographic and predispositional factors. Medical Care 1988; 26: 383-391.
    • (1988) Medical Care , vol.26 , pp. 383-391
    • Weiss, G.1
  • 33
    • 0029985817 scopus 로고    scopus 로고
    • The costs and benefits of asking patients for their opinions about general practice
    • Hernshaw H, Baker R, Alison C, Eccles M, Soper J. The costs and benefits of asking patients for their opinions about general practice. Fam Pract 1996; 13: 52-58.
    • (1996) Fam Pract , vol.13 , pp. 52-58
    • Hernshaw, H.1    Baker, R.2    Alison, C.3    Eccles, M.4    Soper, J.5


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.