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Volumn E83-B, Issue 5, 2000, Pages 885-902
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A study of the service industry-functions, features and control
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Author keywords
Service engineering; Service industry; Software engineering
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Indexed keywords
COMPUTER SUPPORTED COOPERATIVE WORK;
DECENTRALIZED CONTROL;
ERRORS;
HUMAN COMPUTER INTERACTION;
INTERACTIVE COMPUTER SYSTEMS;
INTERNET;
SOFTWARE ENGINEERING;
TECHNOLOGY TRANSFER;
SERVICE ENGINEERING;
SERVICE INDUSTRY;
COMPUTER CONTROL SYSTEMS;
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EID: 0034187366
PISSN: 09168516
EISSN: None
Source Type: Journal
DOI: None Document Type: Article |
Times cited : (14)
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References (9)
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