Performance perceptions, satisfaction, and intention: The intermodal shipper's perspective

Transportation Journal

Volumn 40, Issue 2, 2001, Pages 27-37

  Evers, Philip T ^a   Johnson, Carol J ^b  

^a UNIVERSITY OF MARYLAND   (United States)

^b UNIVERSITY OF DENVER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034165462     PISSN: 00411612     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (21)

1. 1 P.T. Evers, D.V. Harper, and P.M. Needham, "The Determinants of Shipper Perceptions of Modes," Transportation Journal, 36 (2), 1996, pp. 13-25.
2. 2 P.T. Evers and C.J. Emerson, "An Exploratory Analysis of Factors Driving Intermodal Transportation Usage," Journal of Transportation Management, 10 (1), 1998, pp. 34-44.
3. 3 R.E. Krapfel and J.T. Mentzer, "Shipper's Transportation Choice Processes Under Deregulation," Industrial Marketing Management, 11, 1982, pp. 117-124.
4. 4 Evers and Emerson, 1998.
5. 5 Krapfel and Mentzer, 1982.
6. 6 Evers, Harper, and Needham, 1996.
7. 7 D.V. Harper and P.T. Evers, "Competitive Issues in Intermodal Railroad-Truck Service," Transportation Journal, 32 (3), 1993, pp. 31-45.
8. 8 P.R. Murphy and J.M. Daley, "Some Propositions Regarding Rail-Truck Intermodal: An Empirical Analysis," Journal of Transportation Management, 10 (1), 1998, pp. 10-19.
9. 9 M.L. Johnston and S. Marshall, "Shipper Perceptions of Intermodal Equipment," Transportation Journal, 32, 1993, pp. 31-45.
10. 10 P.D. Larson and H.B. Spraggins, "Union Pacific/Southern Pacific Merger: Impact on Shippers," Journal of Transportation Management, 10 (1), 1998, pp. 45-52.
11. 11 C.M. Grimm and K.G. Smith, "The Impact of Rail Regulatory Reform on Rates, Service Quality, and Management Performance: A Shipper Perspective," The Logistics and Transportation Review, 22, 1986, pp. 57-68.
12. 12 R.S. Parker and J.L. Kent, "Determinant Criteria in the Ocean Carrier Selection Process," Journal of Transportation Management, 10, 1998, pp. 57-64.
13. 13 Evers, Harper, and Needham, 1996.
14. 14 Evers and Emerson, 1998.
15. 15 Evers, Harper, and Needham, 1996.
16. 16 Beneficial owner is an industry term signifying who owns the cargo during transport.
17. 17 The Directory of Shippers, 1998-1999 ed. (New York, NY: Transportation Technical Services, Inc., 1998).
18. 18 Approximately one month elapsed between receipt of the last of the 43 early responses and receipt of the first of the 46 later responses, resulting in an unambiguous demarcation point.
19. nd ed. (Homewood, IL: Richard D. Irwin, Inc., 1985).
20. 20 Evers and Emerson, 1998.
21. 21 Krapfel and Mentzer, 1982.