Ethics: Communicating standards and influencing behavior

Cornell Hotel and Restaurant Administration Quarterly

Volumn 41, Issue 2, 2000, Pages 39-43

  Stevens, Betsy ^a   Brownell, Judi ^a  

^a 335 Statler Hall   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034165253     PISSN: 00108804     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0010-8804(00)88896-5     Document Type: Article

References (12)

1. 1 T. Tyson, "Does Believing That Everyone Else Is Less Ethical Have an Impact on Work Behavior?," Journal of Business Ethics, Vol. 11 (1992), pp. 707-717.
2. 2 J.L. Badaracco and R.R. Ellsworth, Leadership and the Quest for Integrity (Boston: Harvard Business School, 1989), p. 105.
3. 3 A. Singhapakedi, C. Roa, and S. Vitell, "Ethical Decision-making: An Investigation of Services-marketing Professions," Journal of Business Ethics, Vol. 15 (1996), pp. 635-644.
4. 4 For example, see: K.E. Weick and L.D. Browning, "Argument and Narration in Organizational Communication," Journal of Management, Vol. 12, No. 2 (1986), pp. 243-259.
5. 5 G. Goldhaber, Organizational Communication (Dubuque, IA: Wm. C. Brown, 1990), p. 154.
6. 6 J. Brownell and D. Jameson, "Getting Quality Out on the Street: A Case of Show and Tell," Cornell Hotel and Restaurant Administration Quarterly, Vol. 37, No. 1 (February 1996), pp. 28-33.
7. 7 For example, see: L.J. Brooks, "Corporate Codes of Ethics," Journal of Business Ethics, Vol. 8 (1989), pp. 117-119; and B. Stevens, "An Analysis of Corporate-ethical-code Studies: Where Do We Go from Here?," Journal of Business Ethics, Vol. 13, pp. 63-69.
8. 7 For example, see: L.J. Brooks, "Corporate Codes of Ethics," Journal of Business Ethics, Vol. 8 (1989), pp. 117-119; and B. Stevens, "An Analysis of Corporate-ethical-code Studies: Where Do We Go from Here?," Journal of Business Ethics, Vol. 13, pp. 63-69.
9. 8 G. Stern and J.S. Lublin, "New GM Rules Curb Wining and Dining," Wall Street Journal, June 5, 1996, p. B1.
10. 9 B. Stevens, "Business Communication and the Ethical Context," in Effective Business Communication, 7th edition, ed. H. Murphy, H. Hildebrandt, and J. Thomas (New York: McGraw-Hill, 1997), pp. 95-116.
11. 10 L.W. Hillman et al., "Enhancing Staff Members' Performance through Feedback and Coaching," Journal of Management Development, Vol. 11, No. 2 (1990), pp. 20-27.
12. 11 B. Gerber, "From Manager to Coach," Training, February 1992, pp. 25-31.