Using telephone prompts to improve initial attendance at a community mental health center

Psychiatric Services

Volumn 51, Issue 6, 2000, Pages 812-814

  MacDonald, Joanna ^a,b   Brown, Nicola ^c   Ellis, Peter ^d  

^a Hillview Community Health Team   (New Zealand)

^b UNIVERSITY OF OTAGO   (New Zealand)

^c MASSEY UNIVERSITY   (New Zealand)

^d NONE

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ADULT; AGED; AMBULATORY CARE; ARTICLE; COMMUNITY CARE; CONTROLLED STUDY; FEMALE; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; MENTAL DISEASE; MENTAL HEALTH CARE; MENTAL PATIENT; PATIENT COMPLIANCE; TELEPHONE;

ADOLESCENT; ADULT; AGED; COMMUNITY MENTAL HEALTH SERVICES; FEMALE; HUMANS; MALE; MENTAL DISORDERS; MIDDLE AGED; NEW ZEALAND; PATIENT COMPLIANCE; PROFESSIONAL-PATIENT RELATIONS; REMINDER SYSTEMS; TELEPHONE;

EID: 0034043389     PISSN: 10752730     EISSN: None     Source Type: Journal    
DOI: 10.1176/appi.ps.51.6.812     Document Type: Article

References (5)

1. Kluger MP, Karras A: Strategies for reducing missed initial appointments in a community mental health center. Community Mental Health Journal 19:137-143, 1983
2. Kourany RFC, Garber J, Tornusciolo G: Improving first appointment attendance rates in child psychiatry outpatient clinics. Journal of the American Academy of Child and Adolescent Psychiatry 29:657-660, 1990
3. Campbell B, Staley D, Matas M: Who misses appointments? An empirical analysis. Canadian Journal of Psychiatry 36: 223-225, 1991
4. Carpenter PJ, Morrow GR, Del Gaudio AC, et al: Who keeps the first outpatient appointment? American Journal of Psychiatry 138:102-105, 1981
5. Hochstadt NJ, Trybula J: Reducing missed initial appointments in a community mental health center. Journal of Community Psychology 8:261-265, 1980