Measuring health care quality: How do you know your care has improved?

Evaluation and the Health Professions

Volumn 23, Issue 1, 2000, Pages 43-57

  Carey, Raymond G ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE INDUSTRY; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HEALTH SERVICE; REVIEW; STATISTICS;

EID: 0034009986     PISSN: 01632787     EISSN: None     Source Type: Journal    
DOI: 10.1177/01632780022034471     Document Type: Review

References (10)

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3. Carey, R. G., & Lloyd, R. C. (1995). Measuring quality improvement in health care: A guide to statistical process control applications. New York: Quality Resources.
4. Chase, M. (1997, November 24). Health journal. The Wall Street Journal, p. B1.
5. Davis, B. (1997, September 19). Trade deficit surges 25% to $10.3 billion. The Wall Street Journal, p. A2.
6. Gavzer, B. (1996, April 14). When doctors are the problem. Chicago Tribune, Parade Section.
7. Noble, H. B. (1995, July 3). Quality is the focus for health plans. New York Times, p. 1.
8. Shewhart, W. A. (1931). Economic control of quality of manufactured product. New York: Van Nostrand.
9. Solberg, L. I., Mosser, G., & McDonald, S. (1997). The three faces of performance measurement: Improvement, accountability, and research. Joint Commission Journal on Quality Improvement, 23(3), 135-143.
10. Western Electric Company. (1984). Statistical quality control handbook. Indianapolis: AT&T Technologies Inc.