Modeling access, cost, and perceived quality: Computer simulation benefits orthodontic clinic staffing decisions

Military Medicine

Volumn 165, Issue 2, 2000, Pages 114-118

  Montgomery, Jim B ^a   LaFrancois, Greg G ^b   Perry, Mark J ^c  

^a Ireland Army Community Hospital   (United States)

^b WALTER REED ARMY MEDICAL CENTER   (United States)

^c U States Army Office of the Chief   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMPUTER SIMULATION; DENTAL ASSISTANT; DENTIST; HEALTH CARE ACCESS; HEALTH CARE COST; HEALTH CARE QUALITY; MILITARY MEDICINE; ORTHODONTICS;

EID: 0033997069     PISSN: 00264075     EISSN: None     Source Type: Journal    
DOI: 10.1093/milmed/165.2.114     Document Type: Article

References (4)

1. Arvy C, Morin J: Improving patient access and service in regional OB/GYN out-patient clinics. In Proceedings of the HIMSS 1997 Winter Simulation Conference, pp 7-9.
2. Wilt A, Goddin D: Health care case study: simulating staffing needs and work flow in an outpatient diagnostic center. Industrial Engineering 1989; May: 22-9.
3. Uyeno D: Health manpower systems: an application of simulation to the design of primary health rare teams. Management Science 1974; 20: 981-9.
4. Davis MM: How long should a customer wait for service? Decision Sciences 1996; 22: 421-34.