Post-incident crisis intervention: A risk management strategy for preventing workplace violence

Stress Medicine

Volumn 16, Issue 4, 2000, Pages 229-232

  Flannery, Raymond B ^a,b  

^a Massachusetts Department of Mental Health   (United States)

^b HARVARD MEDICAL SCHOOL   (United States)

Author keywords

Crisis intervention; Prevention; Risk management; The assaulted staff action program (ASAP); Violence; Workplace

Indexed keywords

ARTICLE; ASSAULT; CONTROLLED STUDY; CRISIS INTERVENTION; EMPLOYEE; FAMILY COUNSELING; HUMAN; ORGANIZATION; PATIENT REFERRAL; PROBLEM SOLVING; RISK MANAGEMENT; SUPPORT GROUP; VIOLENCE; VOLUNTEER; WORKPLACE;

EID: 0033941240     PISSN: 07488386     EISSN: None     Source Type: Journal    
DOI: 10.1002/1099-1700(200007)16:4<229::AID-SMI856>3.0.CO;2-M     Document Type: Article

References (10)

1. American Psychiatric Association. Clinician Safety. Task Force Report No. 33. American Psychiatric Press: Washington, DC, 1992.
2. Flannery RB Jr. Violence in the Workplace. Crossroad Publishing: New York, 1995.
3. Flannery RB Jr. Violence in the Workplace, 1970-1995: a review of the literature. Aggr. Viol. Behav. Rev J. 1996; 1: 57-68.
4. Occupational Safety and Health Administration. Guidelines for Preventing Workplace Violence for Health Care and Social Service Workers. US Department of Labor: Washington, DC, 1996.
5. VandenBos GR, Bulatao EQ. Violence on the job: Identifying Risks and Developing Solutions. American Psychological Association: Washington, DC, 1996.
6. Flannery RB Jr. The Assaulted Staff Action Program: Coping with the Psychological Aftermath of Violence. Chevron Publishing: Ellicott City, MD, 1998.
7. Everly GS Jr, Mitchell JT. Critical Incident Stress Management (CISM): A New Era and Standard of Care in Crisis Intervention (2nd edn). Chevron Publishing: Ellicott City, MD, 1999.
8. Mitchell JT, Everly GS Jr. Critical Incident Stress Debriefing (C1SD): An Operations Manual for the Prevention of Traumatic Stress Among Emergency Services and Disaster Workers (2nd edn). Chevron Publishing: Ellicott City, MD, 1996.
9. Flannery RB Jr, Hanson MS, Penk WE, Goldinger S, Pastva GJ, Navon MA. Replicated declines in assault rates after implementation of the Assaulted Staff Action Program. Psychiat. Sen. 1998; 49: 241-243.
10. Flannery RB Jr, Penk WE, Corrigan M. The Assaulted Staff Action Program (ASAP) and declines in the prevalence of assaults: community-based replication. Int. J. Emer. Ment. Hlth. 1999; 1: 19-21.