Approaches to the measurement of the impact of knowledge management programmes

Journal of Information Science

Volumn 26, Issue 1, 2000, Pages 21-27

  Martin, William J ^a  

^a RMIT UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION SCIENCE; INTELLECTUAL PROPERTY; SOCIETIES AND INSTITUTIONS;

KNOWLEDGE MANAGEMENT;

KNOWLEDGE ENGINEERING;

EID: 0033900552     PISSN: 01655515     EISSN: None     Source Type: Journal    
DOI: 10.1177/016555150002600102     Document Type: Article

References (10)

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2. R. Simons and A. Davila, How high is your return on management? In: Harvard Business Review On Measuring Corporate Performance (Harvard Business School Press, Boston, 1998), pp. 73-97.
3. C. Meyer, How the right measures help teams excel. In: Harvard Business Review On Measuring Corporate Performance (Harvard Business School Press, Boston, 1998), pp. 99-122.
4. K-E. Sveiby, The Invisible Balance Sheet (1996). Available at: http://www.sveiby.com.au/InvisibleBalance.html
5. T.A. Stewart, Intellectual Capital: The New Wealth (Doubleday, New York, 1997).
6. R.S. Kaplan and D.P. Norton, The balanced score-card: measures that drive performance. In: Harvard Business Review On Measuring Corporate Performance (Harvard Business School Press, Boston, 1998), pp. 123-145.
7. K-E. Sveiby, The Intangible Assets Monitor (1998). Available at: http://www.sveiby.com.au/IntangAss/ CompanyMonitor.html
8. W.R. Bukowitz and G.P. Petrash, Visualising, measuring and managing knowledge, Research Technology Management 40(4) (1997) 24-31.
9. L.L. Lee, Internal seminar held at BHP Melbourne, November, 1998. [Unpublished.]
10. B.P. Stivers, T. Covin, N. Green and S. Smalt, How non-financial performance measures are used, Management Accounting 79(8) (1998) 44-49.