Queues with a variable number of servers

European Journal of Operational Research

Volumn 124, Issue 3, 2000, Pages 615-628

  Li, Hui ^a   Yang, Tao ^b  

^a MOUNT SAINT VINCENT UNIVERSITY   (Canada)

^b DALHOUSIE UNIVERSITY   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

BANDWIDTH; CLIENT SERVER COMPUTER SYSTEMS; CONGESTION CONTROL (COMMUNICATION); CONSTRAINT THEORY; DIGITAL COMMUNICATION SYSTEMS; NETWORK PROTOCOLS; OPTIMIZATION; PROBABILITY; TELECOMMUNICATION TRAFFIC;

MATRIX ANALYTICAL TECHNIQUE; SERVER UTILIZATION;

QUEUEING THEORY;

EID: 0033729330     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0377-2217(99)00175-7     Document Type: Article

References (7)

1. Andrews B.H., Parsons H.L. Establishing telephone agent staffing levels through economic optimization. Interfaces. 23:1993;14-20.
2. A. Berman, R.J. Plemmons, Nonnegative Matrices in the Mathematical Science, Academic Press, New York, 1979.
3. Grassmann W.K. Finding the right number of servers in real-world queueing systems. Interfaces. 18:1988;94-104.
4. O.B. Jennings, A. Mandelbaum, W.A. Massey, W. Whitt, Server staffing to meet time-varying demand, A preprint from AT&T Bell Labs, 1994, also presented at The 2nd INFORMS Telecommunication Conference, Boca Raton, Florida, USA, March 1995, pp. 24-26.
5. L. Kleinrock, Queueing Systems Volume I: Theory, Wiley, New York, 1975.
6. M.F. Neuts, Matrix-Geometric Solutions in Stochastic Models: An Algorithmic Approach, The Johns Hopkins University Press, Baltimore, MD, 1981.
7. S. Yazid, Design and Performance Evaluation of Fast Reservation Protocols for Resource Management in ATM Networks, Doctoral Dissertation, Department of Electrical and Computer Engineering, Queen's University, Kingston, Canada, July 1995.