Client/customer or stakeholder focus? ISO 14000 EMS as a construction industry case study

TQM Magazine

Volumn 12, Issue 1, 2000, Pages 18-25

  Walker, Derek H T ^a  

^a RMIT UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

CONSTRUCTION INDUSTRY; COST ACCOUNTING; ECONOMIC AND SOCIAL EFFECTS; MARKETING; PROJECT MANAGEMENT; STANDARDS;

ENVIRONMENTAL MANAGEMENT STRATEGY (EMS); QUALITY MANAGEMENT; STAKEHOLDERS;

QUALITY CONTROL;

EID: 0033698960     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010287221     Document Type: Article

References (12)

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3. Cleland, D.I. (1999), Project Management Strategic Design and Implementation, 3rd ed., McGraw-Hill, Singapore.
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7. Langford, D.A., Zhang, X.Q., MacLeod, I. and Dimitrijevic, B. (1999), "Design and managing for sustainable buildings in the UK", in Ogunlana, S. (Ed.), Profitable Partnering in Construction Procurement, E&F Spon, London, UK.
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10. Smith, A.J. (1999), Privatized Infrastructure. The Role of Government, Thomas Telford, London.
11. Standards Australia (1996), AS/NZS ISO 14000 Environmental management systems - Specification with guidance for use, Standards Australia, Homebush, New South Wales.
12. Turner, R.J. (1999), The Handbook of Project-Based Management, 2nd ed., McGraw Hill, London.