Improving quality in general practice: Qualitative case study of barriers faced by health authorities

British Medical Journal

Volumn 318, Issue 7203, 1999, Pages 164-167

  Marshall, Martin N ^a  

^a UNIVERSITY OF EXETER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; GENERAL PRACTICE; HEALTH CARE DELIVERY; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; NATIONAL HEALTH SERVICE; PRIORITY JOURNAL; RURAL AREA; UNITED KINGDOM; URBAN AREA; HEALTH SERVICE; HEALTH SERVICES RESEARCH; ORGANIZATION AND MANAGEMENT; RURAL HEALTH CARE; SOCIOECONOMICS; STANDARD;

FAMILY PRACTICE; GREAT BRITAIN; HUMANS; ORGANIZATIONAL CASE STUDIES; QUALITY ASSURANCE, HEALTH CARE; RURAL HEALTH SERVICES; SOCIOECONOMIC FACTORS; STATE MEDICINE; URBAN HEALTH SERVICES;

EID: 0033578114     PISSN: 09598146     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmj.319.7203.164     Document Type: Article

References (14)

1. Roland M, Holden J, Campbell S. Quality assessment in general practice: guidance for health authorities and PCGs. Manchester: National Primary Care Research and Development Centre, 1998. [www.npcrdc.man.acuk.]
2. Miles MB, Huberman AM, Qualitative data analysis. 2nd ed. London: Sage, 1994.
3. Weston D, Bosanquet N, Jarman D. Developing primary care resource pack. London: Department of Health, 1996.
4. Gerteis M, Edgman-Levitan S, Daley J, DelBanco TL. Through the patient's eyes. San Francisco: Jossey Bass, 1993;227-59.
5. Riley J. Getting the most from your data. London: King's Fund, 1990.
6. Denzin NK, Lincoln YS. Handbook of qualitative research. London: Sage, 1994.
7. Berwick D, Curing health cart. New strategies for quality improvement. San Francisco: Jossey Bass, 1991.
8. Berwick DM, Wald DL. Hospital leaders' opinions of the HCFA mortality data. JAMA 1990;263:247-9.
9. Baker S. Use of performance indicators for general practice. BMJ 1996;312:58.
10. Davies HTO, Lampel J. Trust in performance indicators? Qual Health Care 1998;7:159-62.
11. Frater A, Dixon P. A survey of purchaser's use of health outcome assessment. Leeds: Nuffield Institute for Health, 1993.
12. McColl A, Roderick P, Gabbay J, Ferris G. What do health authorities think of population based health outcome indicators? Qual Health Care 1998;7:90-7.
13. Klein R. The new politics of the NHS. London: Longman, 1995.
14. Scally G, Donaldson LJ. Clinical governance and the drive for quality improvement in the new NHS in England. BMJ 1998;317:61-5.