Measuring service quality in the context of teaching: A study on the longitudinal nature of students' expectations and perceptions

Innovations in Education and Teaching International

Volumn 36, Issue 2, 1999, Pages 145-154

  Li, Rose Yanhong ^a   Kaye, Mike ^b  

^a MIDDLESEX UNIVERSITY BUSINESS SCHOOL   (United Kingdom)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033415443     PISSN: 14703297     EISSN: None     Source Type: Journal    
DOI: 10.1080/1355800990360207     Document Type: Article

References (30)

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