The call of quality: Doing right things right but growing complexity, competition create new pressures

Quality Progress

Volumn 32, Issue 9, 1999, Pages 48-54

  Jacques, March Laree ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

PROFESSIONAL ASPECTS; STANDARDS; STRATEGIC PLANNING;

CODE OF ETHICS; PROFESSIONAL CERTIFICATIONS;

TOTAL QUALITY MANAGEMENT;

EID: 0033334532     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (7)

1. Steeples, Marion M., "The Quality-Ethics Connection," Quality Progress, June 1994, p. 7375.
2. McGregor, Douglas, The Human Side of Enterprise (New York: McGraw Hill, 1960).
3. Steeples, Marion M., "The Quality-Ethics Connection," (see reference 1).
4. Scholtes, Peter R., The Leader's Handbook (New York: McGraw Hill, 1998).
5. Baker, Edward M., Scoring a Whole in One (Menlo Park, CA: Crisp Publications, 1999).
6. Jacques, March Laree, "A Question of Ethics," The TQM Magazine, November/December 1993, p. 11-17.
7. Jacques, March Laree, "Debunking Baldrige Bashing," The TQM Magazine, July/Aug., 1993, p. 9-14. (This article contains an extensive discussion of the ethical code of conduct for Baldrige examiners.)