Towards a knowledge technology for knowledge management

International Journal of Human Computer Studies

Volumn 51, Issue 3, 1999, Pages 615-641

  Milton, Nick ^a   Shadbolt, Nigel ^a   Cottam, Hugh ^a   Hammersley, Mark ^a  

^a UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SIMULATION; ELECTRONIC MAIL; INFORMATION MANAGEMENT; INFORMATION TECHNOLOGY; INTRANETS; KNOWLEDGE ENGINEERING;

KNOWLEDGE MANAGEMENT; KNOWLEDGE TECHNOLOGY;

KNOWLEDGE BASED SYSTEMS;

EID: 0033311884     PISSN: 10715819     EISSN: None     Source Type: Journal    
DOI: 10.1006/ijhc.1999.0278     Document Type: Article

References (44)

1. ALLEN T. People and technology transfer. The International Centre for Research on the Management of Technology. 1990;5.
2. APPLEHANS W., GLOBE A., LAUGERO G. Managing Knowledge: A Practical Web-Based Approach. 1999;Addison-Wesley, Reading.
3. APQC, 1998, http://www.apqc.org/.
4. BOEHM B. W. A spiral model of software development and enhancement. Computer. 21:1988;61-72.
5. BOND P., OTTERSON P. Creativity enhancement software: a systematic approach. International Journal of Technology Management. 15:1998;173-191.
6. COTTAM H. D., MILTON N. R., SHADBOLT N. R. The use of ontologies in a decision support system for business process re-engineering. Proceedings of IT&KNOWS Conference of the 15th IFIP World Computer Congress. 1998.
7. COTTAM H. D., SHADBOLT N. R., MILTON N. R. Acquiring knowledge for business process re-engineering. Proceedings of AAAI-98 Workshop. 1998;AAAI Press, Menlo Park.
8. CROW L. R., SHADBOLT N. R. Knowledge Engineering and Software Agents. Proceedings of the AAAI Spring Symposium on Intelligent Agents in Cyberspace. 1999;AAAI Press, Stanford.
9. DAVENPORT T. H. Finding the information that matters. CIO Magazine. 1996.
10. DAVENPORT T. H., PRUSAK L. Working Knowledge: How Organizations Manage What They Know. 1998;Harvard Business School Press, Boston.
11. DAVIS F. D. User acceptance of information technology - system characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies. 38:1993;475-487.
12. DE HOOG R., BENUS B., VOGLER M., METSELAAR C. The CommonKADS organization model: content, usage and computer support. Expert Systems with Applications. 11:1996;29-40.
13. DEMING W. E. The New Economics. 1993;MIT Centre for Advanced Engineering Study, Cambridge.
14. GOEL A. K. Design, analogy and creativity. IEEE Expert. 12:1997;62-70.
15. GRAHAM I. Requirements Engineering and Rapid Development: An Object-Oriented Approach. 1998;Addison-Wesley, Harlow.
16. GRUNINGER M., FOX M. S. The logic of enterprise modelling. BROWN J., SULLIVAN D. O. Reengineering the Enterprise. 1995;83-98 Chapman & Hall, London.
17. HAMMER M., CHAMPY J. Reengineeering the Corporation. 1993;Harper Collins, New York.
18. HANSEN M. T., NOHRIA N., TIERNEY T. What's the strategy for managing knowledge. Havard Business Review. 1999;106-116.
19. HOFFMAN R., SHADBOLT N. R., BURTON A. M., KLEIN G. Eliciting knowledge from experts: a methodological analysis. Organizational Behavior and Decision Processes. 62:1995;129-158.
20. LARESGOITI I., ANJEWIERDEN A., BERNARAS A., CORERA J., SCHREIBER A. Th, WIELINGA B. J. Ontologies as vehicles for reuse: a mini-experiment. Proceedings of the 10th Knowledge Acquisition for Knowledge-Based Systems Workshop. 1996;Banff, Alberta.
21. LEE J., GRUNINGER M., JIN Y., MALONE T., TATE A., YOST G. The process interchange format and framework. Knowledge Engineering Review. 13:1998;91-120.
22. LEONARD-BARTON D. Wellsprings of Knowledge. 1995;Harvard Business School Press, Boston.
23. MONTERO L., SCOTT C. T. Improving the quality of component business systems with knowledge engineering. Proceedings of the 11th Knowledge Acquisition for Knowledge-Based Systems Workshop. 1998;Banff, Alberta.
24. MOTTA E., O'HARA K., SHADBOLT N., STUTT A., ZDRAHAL Z. Solving VT in VITAL: a study in model construction and knowledge reuse. International Journal of Human-Computer Studies. 44:1996;333-371.
25. NONAKA I., TAKEUCHI H. The Knowledge-Creating Company. 1995;Oxford University Press, New York.
26. O'DELL C., GRAYSON C. J. If Only We knew What We Know: The Transfer of Internal Knowledge and Best Practice. 1998;The Free Press, New York.
27. O'HARA K., SHADBOLT N. R., VAN HEIJST G. Generalised directive models: integrating model development and knowledge acquisition. International Journal of Human-Computer Studies. 49:1998;497-522.
28. PARKER R. C. Guide to Web Content and Design. 1997;MIT Press, New York.
29. PENTLAND B. T. Grammatical models of organizational processes. Organisation Science. 6:1995;541-556.
30. RUGGLES, R. 1997, Knowledge tools: using technology to manage knowledge better, http://www.businessinnovation.ey.com/mko/html/toolsrr.html.
31. SCHREIBER A. TH., AKKERMANS J., ANJEWIERDEN A., DE HOOG R., SHADBOLT N., VANDE VELDE W., WIELINGA B. Engineering and Managing Knowledge: The CommonKADS Methodology. 1999;MIT Press, Cambridge.
32. SENGE P. M. The Fifth Discipline. 1990;Doubleday, New York.
33. SIEGEL D. Creating Killer Web Sites. 1997;Hayden Books, Indianapolis.
34. SHADBOLT N., MOTTA E., ROUGE A. Constructing knowledge-based systems. IEEE Software. 1993;34-39.
35. SHADBOLT N. R., BURTON A. M. Knowledge eliciation: a systematic approach. WILSON J. R., CORLETT E. Evaluation of Human Work: A Practical Ergonomics Methodology. 1995;Taylor and Francis, London.
36. SHADBOLT N., MILTON N. From knowledge engineering to knowledge management. British Journal of Management. 1999.
37. SOWA J. F. Top-level ontological categories. International Journal of Human-Computer Studies. 43:1995;669-685.
38. STEWART T. H. Intellectual Capital. 1998;Nicholas Brealey Publishing, London.
39. TENNISON J., SHADBOLT N. R. APECKS: a tool to support living ontologies. Proceedings of 11th Knowledge Acquisition for Knowledge-Based Systems Workshop. 1998;Banff, Alberta.
40. TUFTE E. R. Visual Explanations: Images and Quantities, Evidence and Narrative. 1997;Graphics Press, Cheshire.
41. WIELINGA B., SANDBERG J., SCHREIBER G. Methods and techniques for knowledge management: what has knowledge engineering to offer? Expert Systems with Applications. 13:1997;73-84.
42. WIIG K. M., DE HOOG R., VAN DER SPEK R. Supporting knowledge management: a selection of methods and techniques. Expert Systems with Applications. 13:1997;15-27.
43. WOODHEAD N. Hypertext and Hypermedia: Theory and Application. 1991;Sigma Press, Wilmslow.
44. ZANCONATO R., DAVIES A. Design for a knowledge-based decision support system to assist near Littoral Airborne Early Warning (AEW) operations. Proceedings of the 4th Joint GAF/RAF/USAF Workshop in Human Computer Teamwork. 1997;Kreuth.