Redesigning Computer-Supported Work Processes with Dual Information Systems: The Work Process Benchmarking Service

Journal of Management Information Systems

Volumn 16, Issue 1, 1999, Pages 87-119

  Käkölä, Timo K ^a,b,c   Koota, Kalle I ^b,d,e  

^a UNIVERSITY OF JYVÄSKYLÄ   (Finland)

^b UNIVERSITY OF TURKU   (Finland)

^c HELSINKI SCHOOL OF ECONOMICS   (Finland)

^d ORION CORPORATION   (Finland)

^e UNIVERSITY OF TURKU   (Finland)

Author keywords

Dual information Systems; Organizational creation of knowledge; Organizational interfaces; Work process benchmarking; Work process enactment and redesign; Work process modeling

Indexed keywords

EID: 0033277410     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.1080/07421222.1999.11518235     Document Type: Article

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