Scheduling to improve field service quality

Decision Sciences

Volumn 30, Issue 3, 1999, Pages 783-804

  Haugen, Dyan L ^a   Hill, Arthur V ^a  

^a UNIVERSITY OF MINNESOTA   (United States)

Author keywords

Quality; Service operations; Simulation

Indexed keywords

EID: 0033275391     PISSN: 00117315     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1540-5915.1999.tb00906.x     Document Type: Article

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