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Volumn 12, Issue 6, 1999, Pages 244-253

Exploring the possible reasons why the UK Government commended the EFQM excellence model as the framework for delivering governance in the new NHS

Author keywords

Kaizen; National health service; Quality; Self assessment; Standards; United Kingdom

Indexed keywords

ARTICLE; EUROPE; HUMAN; LEADERSHIP; MANAGEMENT; MEDICAL AUDIT; METHODOLOGY; NATIONAL HEALTH SERVICE; NON PROFIT ORGANIZATION; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; QUALITY CONTROL; RISK MANAGEMENT; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

EID: 0033253491     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526869910287314     Document Type: Article
Times cited : (23)

References (18)
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    • in Dale, B.G. (Ed.), 2nd edition, Prentice-Hall, London
    • Dale, B.G., Boaden, R.J. and Lascelles, D.M. (1994), "Total quality management: an overview", in Dale, B.G. (Ed.), Managing Quality, 2nd edition, Prentice-Hall, London.
    • (1994) Managing Quality
    • Dale, B.G.1    Boaden, R.J.2    Lascelles, D.M.3
  • 4
    • 0003497210 scopus 로고    scopus 로고
    • Department of Health: Modern, Dependable
    • Department of Health (1997), The New NHS: Modern, Dependable.
    • (1997) The New NHS
  • 8
    • 0005708033 scopus 로고    scopus 로고
    • EFQM, The European Foundation for Quality Management, Brussels
    • EFQM (1997), Self-Assessment. Guidelines for Companies, The European Foundation for Quality Management, Brussels.
    • (1997) Self-Assessment. Guidelines for Companies
  • 10
    • 84991446126 scopus 로고    scopus 로고
    • Web-site, accessed 10 June
    • EFQM Web-site (1999), http://www.efqm.org, accessed 10 June.
    • (1999)
  • 11
    • 0032602101 scopus 로고    scopus 로고
    • Achieving a culture of continuous improvement by adopting the principles of self-assessment and business excellence
    • Jackson, S. (1999), "Achieving a culture of continuous improvement by adopting the principles of self-assessment and business excellence", International Journal of Health Care Quality Assurance, Vol. 12 No. 2, pp. 59-64.
    • (1999) International Journal of Health Care Quality Assurance , vol.12 , Issue.2 , pp. 59-64
    • Jackson, S.1
  • 12
    • 0003891813 scopus 로고    scopus 로고
    • NHS Executive, Health Service Circular 1999/065, 16 March
    • NHS Executive (1999a), Clinical Governance: In the New NHS, Health Service Circular 1999/065, 16 March.
    • (1999) Clinical Governance: In the New NHS
  • 13
    • 0004236994 scopus 로고    scopus 로고
    • NHS Executive, Health Service Circular, 1999/123, 21 May
    • NHS Executive (1999b), Governance in the New NHS, Health Service Circular, 1999/123, 21 May.
    • (1999) Governance in the New NHS
  • 14
  • 16
    • 0004221155 scopus 로고    scopus 로고
    • 2nd edition, Macmillan Business Press Limited, Basingstoke, UK
    • Stewart, R. (1996), Leading the NHS. A Practical Guide, 2nd edition, Macmillan Business Press Limited, Basingstoke, UK.
    • (1996) Leading the NHS. A Practical Guide
    • Stewart, R.1
  • 18
    • 0032624382 scopus 로고    scopus 로고
    • Putting quality in knowledge management
    • January
    • Wilson, L.T. and Asay, D. (1999), "Putting quality in knowledge management", Quality Progress, January, pp. 25-31.
    • (1999) Quality Progress , pp. 25-31
    • Wilson, L.T.1    Asay, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.