A correlation method for collecting reference statistics

College and Research Libraries

Volumn 60, Issue 1, 1999, Pages 45-53

  Lochstet, Gwenn ^a   Lehman, Donna H ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033248154     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.60.1.45     Document Type: Article

References (8)

1. Howard D. White, "Measurement at the Reference Desk," Drexel Library Quarterly 17 (winter 1981): 3-35.
2. Samuel Rothstein, "The Hidden Agenda in the Measurement and Evaluation of Reference Service, or, How to Make a Case for Yourself," Reference Librarian 11 (fall-winter 1984): 45-52.
3. Michael Halperin, "Reference Question Sampling," Reference Quarterly 14 (fall 1974): 20-23.
4. John M. Maxstadt, "A New Approach to Reference Statistics," College & Research Libraries News 49 (Feb. 1988): 85-87.
5. Martin Kesselman and Sarah Barbara Watstein, "The Measurement of Reference and Information Services," Journal of Academic Librarianship 13 (Mar. 1987): 24-30.
6. CRC Standard Probability and Statistics Tables and Formulae (Boca Raton, Fla.: CRC Pr., 1991), 367-71.
7. Correlation and linear regression formulae and techniques were taken from Susan H. Hill, No-Frills Statistics: A Guide for the First-Year Student (Totowa, N.J.: Rowman & Allanheld Publishers, 1984), 149-77.
8. Ibid., 119.