Service delivery: The audit dimension

Australian Journal of Public Administration

Volumn 58, Issue 3, 1999, Pages 43-49

  Pallot, June ^a  

^a UNIVERSITY OF CANTERBURY   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033247538     PISSN: 03136647     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-8500.00104     Document Type: Article

References (19)

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3. Barzelay, M 1996 'Performance Auditing and the New Public Management: Changing Roles and Strategies of Central Audit Institutions' in D Shand (ed.) Performance Auditing and the Modernisation of Government, OECD, Paris.
4. Boston, J & J Pallot 1997 'Linking Strategy and Performance: Developments in the New Zealand Public Sector', Journal of Policy Analysis and Management 16(3):382-404.
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7. Guthrie, J 1993 'Critical Issues in Performance Measurement and Indicators', in J Guthrie (ed.) The Australian Public Sector: Pathways to Change in the 1990s, IIR Conferences, Sydney.
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11. Osborne, SP, T Bovaird, S Martin, M Tricker & P Waterston 1995 'Performance Management and Accountancy in Complex Public Programmes', Financial Accountability and Management 11(1):19-38.
12. Pallot, J 1991 'Financial Management Reform' in Boston et al. Reshaping the State: New Zealand's Bureaucratic Revolution, Oxford University Press, Auckland.
13. Pallot, J & I Ball 1997 'What Difference Does Resource Accounting Make? The Case of New Zealand' in D Corry (ed.) Public Expenditure: Effective Management and Control, Dryden Press, London.
14. Pendlebury, M, R Jones & Y Karbhari 1994 'Developments in the Accountability and Financial Reporting Practices of Executive Agencies', Financial Accountability and Management 10(1):33-6.
15. Scott, G, I Ball & A Dale 1991 'New Zealand's Public Sector Management Reform: Implications for the United States, Journal of Policy Analysis and Management 16(3):357-81.
16. State Services Commission 1991 Review of the Purchase of Policy Advice from Government Departments, State Services Commission, Wellington.
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