Competing in hotel services for seniors

International Journal of Hospitality Management

Volumn 18, Issue 3, 1999, Pages 235-243

  Marvel, Macy ^a  

^a Ecole Hoteliere Lausanne   (Switzerland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0033194144     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/s0278-4319(99)00027-4     Document Type: Article

References (12)

1. The American Association of Retired Persons (AARP), 1997. AARP Purchase Privileges Program. Washington, DC, p. 16.
2. Ananth, M., DeMicco, F.J, Moreo, J., Howey, R.M., 1992. Marketplace lodging needs of mature travelers. The Cornell Hotel and Restaurant Review, Ithaca, NY, pp. 19, 24.
3. Baucom, A.H., 1996. Hospitality Design for the Graying Generation. Wiley, New York, pp. 3-5, 149-150, 160, 246-247.
4. Blamey, R., 1998. Vice president marketing development. Intercontinental Hotels and Resorts.
5. Cornell, R., 1998. Executive, Preferred Properties & Resorts.
6. The European Travel Commission, 1993. Europe's Senior Travel Market, Paris, p. 41.
7. Gresham, 1998. Manager product development. Radisson Hotels Worldwide.
8. Simon, E.C., 1997. La demande en matière de restauration, d′hôtellerie et d′animation. International Hotel & Restaurant Association, Pèriguex, France, p. 4.
9. Staudu, A., 1998. Conversation.
10. Welch, D.S., 1995. Your call to action now! Research Information Center, AARP, Washington, DC, p. 2.
11. World Tourism Organization, 1997. Second International Conference on Senior Tourism, Madrid, pp. 71-73.
12. Wuest, B.E.S., Tas, R.E., Emenheiser, D.A., 1996. What do mature travelers perceive as important hotel/motel customer services? The Hospitality Research Journal 20 (2), 85.