Early lessons from CAHPS™ demonstrations and evaluations

Medical Care

Volumn 37, Issue 3 SUPPL. 1, 1999, Pages

  Carman, Kristin L ^a   Short, Pamela Farley ^b   Farley, Donna O ^c   Schnaier, Jenny A ^d   Elliott, Diana B ^e   Gallagher, Patricia M ^e  

^a RTI INTERNATIONAL   (United States)

^b PENNSYLVANIA STATE UNIVERSITY   (United States)

^c RAND CORPORATION   (United States)

^d AGENCY FOR HEALTHCARE RESEARCH AND QUALITY   (United States)

^e UNIVERSITY OF MASSACHUSETTS BOSTON   (United States)

Author keywords

Health care assessment; Health plan assessment; Implementation; Process evaluation

Indexed keywords

ARTICLE; CONSUMER; DECISION MAKING; EPIDEMIOLOGY; GOVERNMENT; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; INFORMATION PROCESSING; METHODOLOGY; QUESTIONNAIRE; REPRODUCIBILITY; STANDARD; TREATMENT OUTCOME; UNITED STATES; UTILIZATION REVIEW;

CONSUMER SATISFACTION; DATA COLLECTION; DECISION MAKING; HEALTH CARE SURVEYS; HUMANS; INSURANCE, HEALTH; KANSAS; NEW JERSEY; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); QUALITY OF HEALTH CARE; QUESTIONNAIRES; REPRODUCIBILITY OF RESULTS; UNITED STATES; UNITED STATES AGENCY FOR HEALTHCARE RESEARCH AND QUALITY; WASHINGTON;

EID: 0033091585     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (1)

1. Rossi PH, Freeman HE. Evaluation: A systematic approach. 4th edition. Newbury Park, CA: Sage, 1989.