The implementation of business process reengineering in American and Canadian hospitals

Health Care Management Review

Volumn 24, Issue 2, 1999, Pages 19-31

  Ho, Shih Jen Kathy ^a   Chan, Lilian ^b   Kidwell Jr , Roland E ^a  

^a NIAGARA UNIVERSITY   (United States)

^b MCMASTER UNIVERSITY   (Canada)

Author keywords

American and Canadian hospitals; Business process reengineering; New management tools

Indexed keywords

BUDGET; CANADA; COMMERCIAL PHENOMENA; COST CONTROL; DECISION MAKING; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HOSPITAL MANAGEMENT; INTERHOSPITAL COOPERATION; INVESTMENT; MANAGER; MARKET; MEDICAL STAFF; PRODUCTIVITY; PROFIT; REVIEW; STAFF TRAINING; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 0033005662     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004010-199904000-00003     Document Type: Review

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