A consumer satisfaction measure for parent-child treatments and its relation to measures of child behavior change

Behavior Therapy

Volumn 30, Issue 1, 1999, Pages 17-30

  Brestan, Elizabeth V ^a   Jacobs, Jenifer R ^b   Rayfield, Arista D ^c   Eyberg, Sheila M ^d  

^a UNIVERSITY OF OKLAHOMA COLLEGE OF MEDICINE   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c UNIVERSITY OF KANSAS SCHOOL OF MEDICINE   (United States)

^d UNIVERSITY OF FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; BEHAVIOR DISORDER; CHILD; CHILD BEHAVIOR; CHILD PARENT RELATION; CONSUMER; FAMILY THERAPY; FEMALE; HUMAN; INTERVIEW; MAJOR CLINICAL STUDY; MALE; PARENT; PSYCHOMETRY;

EID: 0032989575     PISSN: 00057894     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0005-7894(99)80043-4     Document Type: Article

References (42)

1. Ankuta, G. Y., & Abeles, N. (1993). Client satisfaction, clinical significance, and meaningful change in psychotherapy. Professional Psychology: Research and Practice, 24, 70-74.
2. Attkisson, C. C., & Zwick, R. (1982). The client satisfaction questionnaire: Psychometric properties and correlations with service utilization and psychotherapy outcome. Evaluation and Program Planning, 5, 233-237.
3. Barrera, M., MacFarlane, S., Paredes, R., & Brown, C. (1985). Assessing client satisfaction in English and Spanish: Replication and extension. Hispanic Journal of Behavioral Sciences, 7, 261-271.
4. Bernal, M. E., Klinnert, M. D., & Schultz, L. A. (1980). Outcome evaluation of behavioral parent training and client-centered parent counseling for children with conduct problems. Journal of Applied Behavior Analysis, 13, 677-691.
5. Bilbrey, J., & Bilbrey, P. (1995, July/August). Judging, trusting, and utilizing outcomes data: A survey of behavioral health care payers. Behavioral Health Care Tomorrow, pp. 62-65.
6. Boggs, S. R., Eyberg, S., & Reynolds, L. A. (1990). Concurrent validity of the Eyberg Child Behavior Inventory. Journal of Clinical Child Psychology, 19, 75-78.
7. Bornstein, P. H., & Rychtarik, R. G. (1983). Consumer satisfaction in adult behavior therapy: Procedures, problems, and future perspectives. Behavior Therapy, 14, 191-208.
8. Bradley, E. J., & Clark, B. S. (1993). Patients' characteristics and consumer satisfaction on an inpatient child psychiatric unit. Canadian Journal of Psychiatry, 38, 175-180.
9. Brestan, E., & Eyberg, S. (1998). Effective psychosocial treatments for children and adolescents with disruptive behavior disorders: 29 years, 82 studies, and 5,275 kids. Journal of Clinical Child Psychology, 27, 180-189.
10. Byalin, K. (1993). Assessing parental satisfaction with children's mental health services. Evaluation and Program Planning, 16, 69-72.
11. Charlop, M. H., Parrish, J. M., Fenton, L. R., & Cataldo, M. F. (1987). Evaluation of hospital-based outpatient pediatric psychology services. Journal of Pediatric Psychology, 12, 485-503.
12. Christensen, A., Johnson, S. M., Phillips, S., & Glasgow, R. (1980). Cost effectiveness in behavioral family therapy. Behavior Therapy, 11, 208-226.
13. Colvin, A., Eyberg, S. M., & Adams, C. (1998). Restandardization of the Eyberg Child Behavior Inventory. Manuscript submitted for publication.
14. de Brey, H. (1983). A cross-national validation of the client satisfaction questionnaire: The Dutch experience. Evaluation and Program Planning, 6, 395-400.
15. Distefano, M. K., Pryer, M. W., & Garrison, J. L. (1981). Clients' satisfaction and interpersonal trust among hospitalized psychiatric patients. Psychological Reports, 49, 420-422.
16. Eisenstadt, T. H., Eyberg, S.M., McNeil, C. B., Newcomb, K., & Funderburk, B. (1993). Parent-child interaction therapy with behavior problem children: Relative effectiveness of two stages and overall treatment outcome. Journal of Clinical Child Psychology, 22, 42-51.
17. Eyberg, S. M. (1993). Consumer satisfaction measures for assessing parent training programs. In L. VandeCreek, S. Knapp, & T. L. Jackson (Eds.), Innovations in clinical practice: A source book (Vol. 12). Sarasota, FL: Professional Resource Press.
18. Eyberg, S., Bessmer, J., Newcomb, K., Edwards, D., & Robinson, E. (1994). Dyadic Parent-Child Interaction Coding System II: A manual (Social and Behavioral Sciences Documents, Ms. No. 2897). San Rafael, CA: Select Press.
19. Eyberg, S. M., Edwards, D., Boggs, S. R., & Foote, R. (1998). Maintaining the treatment effects of parent training: The role of booster sessions and other maintenance strategies. Clinical Psychology: Science and Practice, 5, 544-553.
20. Eyberg, S. M., & Johnson, S. M. (1974). Multiple assessment of behavior modification with families: Effects of contingency contracting and order of treated problems. Journal of Consulting and Clinical Psychology, 42, 594-606.
21. Eyberg, S. M., & Matarazzo, R. G. (1980). Training parents as therapists: A comparison between individual parent-child interaction training and parent group didactic training. Journal of Clinical Psychology, 42, 594-606.
22. Eyberg, S. M., & Pincus, D. (in press). Eyberg Child Behavior Inventory and Sutter-Eyberg Student Behavior Inventory: Professional Manual. Odessa, FL: Psychological Assessment Resources.
23. Eyberg, S. M., & Robinson, E. A. (1982). Parent-child interaction training: Effects on family functioning. Journal of Clinical Child Psychology, 49, 245-250.
24. Foote, R., Eyberg, S., & Schuhmann, E. (1998). Parent-child interaction approaches to the treatment of child conduct problems. In T. Ollendick & R. Prinz (Eds.), Advances in clinical child psychology (pp. 125-151). New York: Plenum.
25. Funderburk, B., Eyberg, S. M., Newcomb, K., McNeil, C., Hembree-Kigin, T., & Capage, L. (1998). Parent-child interaction therapy with behavior problem children: Maintenance of treatment effects in the school setting. Child and Family Behavior Therapy, 20, 17-38.
26. Hembree-Kigin, T., & McNeil, C. M. (1995). Parent-Child Interaction Therapy. New York: Plenum.
27. Johnson, S. M., & Christensen, A. (1975). Multiple criteria follow-up of behavior modification with families. Journal of Abnormal Child Psychology, 3, 135-154.
28. Kopec-Schrader, E. M., Rey, J. M., Plapp, J. M., & Beumont, P. J. V. (1994). Parental evaluation of treatment in an adolescent service. Journal of Adolescence, 17, 239-249.
29. Larsen, D. L., Attkisson, C., Hargreaves, W. A., & Nguyen, T. D. (1979). Assessment of client/ patient satisfaction: Development of a general scale. Evaluation and Program Planning, 2, 197-207.
30. Lebow, J. (1982). Consumer satisfaction with mental health treatment. Psychological Bulletin, 91, 244-259.
31. Lebow, J. (1983). Client satisfaction with mental health treatment: Methodological considerations in assessment. Evaluation Review, 7, 729-752.
32. McMahon, R. J., & Forehand, R. L. (1983). Consumer satisfaction in behavioral treatment of children: Types, issues, and recommendations. Behavior Therapy, 14, 209-225.
33. McNeil, C. B., Eyberg, S. M., Eisenstadt, T. H., Newcomb, K., & Funderburk, B. W. (1991). Parent-child interaction therapy with behavior problem children: Generalization of treatment effects to the school setting. Journal of Clinical Child Psychology, 20, 140-151.
34. Perreault, M., Leichner, P., Sabourin, S., & Grendreau, P. (1992). Psychometric properties of a French-Canadian version of a client satisfaction questionnaire for psychiatric inpatients. Canadian Journal of Psychiatry, 37, 221-227.
35. Plante, T. G., Couchman, C. E., & Diaz, A. R. (1995). Measuring treatment outcome and client satisfaction among children and families. The Journal of Mental Health Administration, 22, 261-267.
36. Prinz, R. J., & Miller, G. E. (1994). Family based treatment for childhood antisocial behavior: Experimental influences on dropout and engagement. Journal of Consulting and Clinical Psychology, 62, 645-650.
37. Schuhmann, E., Foote, R., Eyberg, S. M., Boggs, S. R., & Algina, J. (1998). Parent-child interaction therapy: Interim report of a randomized trial with short-term maintenance. Journal of Clinical Child Psychology, 27, 34-45.
38. Seligman, M. E. P. (1995). The effectiveness of psychotherapy: The Consumer Reports study. American Psychologist, 50, 965-974.
39. Sorenson, J., Kantor, L., Margolis, R., & Galano, J. (1979). The extent, nature, and utility of evaluating consumer satisfaction in community mental health centers. American Journal of Community Psychology, 7, 329-337.
40. Taylor, T. K., Schmidt, F., Pepler, D., & Hodgins, C. (1998). Comparison of eclectic treatment with Webster-Stratton's Parents and Children Series in a children's mental health center: A controlled trial. Behavior Therapy, 29, 221-240.
41. Webster-Stratton, C. (1984). Randomized trial of two parent-training programs for families with conduct disordered children. Journal of Consulting and Clinical Psychology, 49, 633-645.
42. Webster-Stratton, C., & Eyberg, S. M. (1982). Child temperament: Relationships with child behavior problems and parent-child interactions. Journal of Clinical Child Psychology, 11, 123-129.