The quality systems approach

Archives of Pathology and Laboratory Medicine

Volumn 123, Issue 7, 1999, Pages 566-568

  Nevalainen, David E ^a  

^a ABBOTT LABORATORIES   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CONFERENCE PAPER; ECONOMIC ASPECT; HEALTH CARE INDUSTRY; HEALTH CARE MANAGEMENT; HEALTH CARE QUALITY; HUMAN; QUALITY CONTROL;

HUMANS; QUALITY OF HEALTH CARE;

EID: 0032983311     PISSN: 00039985     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

References (8)

1. Berte LM. Tools for quality improvement in the transfusion service. Am J Clin Pathol. 1997;107(44 suppl):S36-S42.
2. Brunet L, Rochester C, Mackay M, Proos A, Shaw W, Hegedus G. Implementation of ISO 9000 in a medical testing laboratory. Accreditation Quality Assurance. 1997;2:76-81.
3. Kalmin ND, Myers LK, Fisk MB. ISO 9000 model ideally suited for quality plan at blood centers. Transfusion. 1998;38:79-85.
4. Harvey E, Hewison C, Nevalainen DE, Lloyd HL. Quality in blood banking. Blood Rev. 1995;9:15-24.
5. Berte LM, Nevalainen DE. Quality pays - in every business. Transfusion Sci. 1997;18:589-596.
6. Burnett L. Applying the Australian quality awards criteria to a clinical chemistry department. Quality Manage Health Care. 1994;3(1):1-15.
7. Smith B. Six Sigma Quality: A Must Not a Myth. Cleveland, Ohio: Machine Design, Penton Publishing, Inc; 1993.
8. Daughtrey T. Intelligence everywhere: how technology can enlighten and empower. Quality Prog. June 1998:21.