Teaching compassion and respect: Attending physicians' responses to problematic behaviors

Journal of General Internal Medicine

Volumn 14, Issue 1, 1999, Pages 49-55

  Burack, Jeffrey H ^a,b,f   Irby, David M ^b   Carline, Jan D ^c   Root, Richard K ^c,d   Larson, Eric B ^c,e  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

^c UNIVERSITY OF WASHINGTON   (United States)

^d UNIVERSITY OF WASHINGTON   (United States)

^e UNIVERSITY OF WASHINGTON MEDICAL CENTER   (United States)

^f Health and Medical Sciences   (United States)

Author keywords

Attitude of health personnel; Education, medical, graduate; Education, medical, undergraduate; Ethics; Medical education; Physician patient relationships

Indexed keywords

ARTICLE; DOCTOR PATIENT RELATION; HOSTILITY; HUMAN; HUMOR; INTERVIEW; MEDICAL EDUCATION; MEDICAL ETHICS; NEGATIVE FEEDBACK; PHYSICIAN ATTITUDE;

CLINICAL APPROACH/SOURCE; PROFESSIONAL PATIENT RELATIONSHIP;

ADULT; ATTITUDE OF HEALTH PERSONNEL; EDUCATION, MEDICAL, GRADUATE; EDUCATION, MEDICAL, UNDERGRADUATE; EMPATHY; ETHICS, MEDICAL; HOSPITALS, PUBLIC; HUMANS; INTERNAL MEDICINE; INTERVIEWS; PATIENT CARE TEAM; PHYSICIAN-PATIENT RELATIONS;

EID: 0032903847     PISSN: 08848734     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1525-1497.1999.00280.x     Document Type: Article

References (29)

1. 1. Peabody FW. The care of the patient. JAMA. 1927;88:877-82.
2. 2. Subcommittee on Evaluation of Humanistic Qualities in the Internist, American Board of Internal Medicine. Evaluation of humanistic qualities in the internist. Ann Intern Med. 1983;99:720-4.
3. 3. Self DJ, Schrader DE, Baldwin DC Jr, Wolinsky FD. The moral development of medical students: a pilot study of the possible influence of medical education. Med Educ. 1993;27:26-34.
4. 4. Feudtner C, Christakis DA, Christakis NA. Do clinical clerks suffer ethical erosion? Students' perceptions of their ethical environment and personal development. Acad Med. 1994;69:670-9.
5. 5. Lipkin M. Integrity, compassion, respect. J Gen Intern Med. 1986;1:65-7.
6. 6. Pellegrino ED. Teaching medical ethics: some persistent questions and some responses. Acad Med. 1989;64:701-3.
7. 7. Sulmasy DP, Geller G, Levine DM, Faden R. Medical house officers' knowledge, attitudes, and confidence regarding medical ethics. Arch Intern Med. 1990;150:2509-13.
8. 8. Rest JR. Background: theory and research. In: Rest JR, Narvaez D, eds. Moral Development in the Professions: Psychology and Applied Ethics. Hillsdale, NJ: Lawrence Erlbaum Associates; 1994.
9. 9. Ozar DT, Sokal DJ. Dental Ethics at Chairside: Professional Principles and Practical Applications. St. Louis, Mo: Mosby-Year Book; 1994.
10. 10. Miles SH, Weiss Lane L, Bickel J, Walker RM, Cassel CK. Medical ethics education: coming of age. Acad Med. 1989;64:705-14.
11. 11. Tosteson DC. Learning in medicine. N Engl J Med. 1979;301:690-4.
12. 12. Mattern WD, Weinholtz D, Friedman CP. The attending physician as teacher. N Engl J Med. 1983;308:1129-32.
13. 13. Irby DM. How attending physicians make instructional decisions when conducting teaching rounds. Acad Med. 1992;67:630-8.
14. 14. Spradley JP. Participant Observation. New York, NY: Holt, Rinehart, and Winston; 1980.
15. 15. Bernard HR. Research Methods in Anthropology: Qualitative and Quantitative Approaches. Thousand Oaks, Calif: Sage Publications; 1994.
16. 16. Ericsson KA, Simon HA. Verbal reports as data. Psychol Rev. 1980;87:215-51.
17. 17. Spradley JP. The Ethnographic Interview. Chicago, Ill: Holt, Rinehart, and Winston; 1979.
18. 18. Blumer H. Symbolic Interactionism: Perspective and Method. Englewood Cliffs, NJ: Prentice-Hall; 1969.
19. 19. Fischer C, Wertz F. Empirical phenomenological analyses of being criminally victimized. In: Giorgi A, ed. Phenomenology and Psychological Research. Pittsburgh, Pa: Duquesne University Press; 1975:135-58.
20. 20. Miles MB, Huberman AM, Qualitative Data Analysis. Thousand Oaks, Calif: Sage Publications; 1994.
21. 21. Mizrahi T. Getting Rid of Patients: Contradictions in the Socialization of Physicians. New Brunswick, NJ: Rutgers University Press; 1986.
22. 22. Hanson PG, Giving feedback: an interpersonal skill. In: The 1975 Annual Handbook for Group Facilitators. San Diego, Calif: University Associates Publishers; 1975.
23. 23. Ende J, Pomerantz A, Erickson F. Preceptors' strategies for correcting residents in an ambulatory care medicine setting: a qualitative analysis. Acad Med. 1995;70:224-9.
24. 24. Ende J. Feedback in clinical medical education. JAMA. 1983; 250:777-81.
25. 25. Bosk CL. Forgive and Remember: Managing Medical Failure. Chicago, Ill: University of Chicago Press; 1979.
26. 26. Bandura A. Social Foundations of Thought and Action: A Social Cognitive Theory. Englewood Cliffs, NJ: Prentice-Hall; 1986.
27. 27. Eskedal GA. Symbolic role modeling and cognitive learning in the training of counselors. J Counsel Psychol. 1975;22:152-5.
28. 28. Hafferty FW, Franks R. The hidden curriculum, ethics teaching, and the structure of medical education. Acad Med. 1994;69:861-71.
29. 29. Reiser SJ. The ethics of learning and teaching in medicine. Acad Med. 1994;69:872-6.