Nurses' self-reflection via videotaping to improve communication skills in health counseling

Patient Education and Counseling

Volumn 36, Issue 1, 1999, Pages 3-11

  Marita, Poskiparta ^a   Leena, Liimatainen ^a   Tarja, Kettunen ^a  

^a UNIVERSITY OF JYVÄSKYLÄ   (Finland)

Author keywords

Communication skills; Health counseling; Nurse; Self reflection; Videotape

Indexed keywords

ARTICLE; FEEDBACK SYSTEM; INTERPERSONAL COMMUNICATION; NURSE; NURSE PATIENT RELATIONSHIP; NURSING EDUCATION; PATIENT COUNSELING; PRIORITY JOURNAL; SKILL; TRAINING; VIDEORECORDING;

ADOLESCENT; ADULT; AGED; CLINICAL COMPETENCE; COMMUNICATION; COUNSELING; FEMALE; HUMANS; MALE; MIDDLE AGED; NEEDS ASSESSMENT; NURSE-PATIENT RELATIONS; NURSING METHODOLOGY RESEARCH; NURSING STAFF; PATIENT EDUCATION; SELF ASSESSMENT (PSYCHOLOGY); VIDEOTAPE RECORDING;

EID: 0032889991     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0738-3991(98)00069-X     Document Type: Article

References (30)

1. Wyatt N. Physician-patient relationships: What did doctors say? Health Comm. 3:1991;157-174.
2. Häggman-Laitila A., Åstedt-Kurki P. What is expected of the nurse-client interaction and how these expectations are realized in Finnish health care. Int J Nurs S. 3:1994;253-261.
3. Honeycutt J.M., Worobey J.L. Impressions about communication styles and competence in nursing relationships. Comm Educ. 36:1987;217-227.
4. Rowland-Morin P.A., Carroll J.G. Verbal communication skills and patient satisfaction. Eval Health Prof. 2:1990;168-185.
5. Heritage J, Sefi S. 'Just a Chat': Dilemmas of advice giving in interactions between visitors and first time mothers. In: Drew P, Heritage J, editors. Talk at Work. Cambridge: Cambridge University Press, 1992:359-417.
6. Jeffers J.M., Guthrie D.W. Self-assessment via videotaping to maximize teaching effectiveness. J Cont Educ Nurs. 5:1988;223-226.
7. Lubbers C.A., Roy S.J. Communication skills for continuing education in nursing. J Cont Educ Nurs. 21:1988;109-112.
8. Faulkner A., Webb P., Maquire P. Communication and counseling skills: Health professional working in cancer and palliative care. Pat Educ Couns. 18:1991;3-7.
9. Johnson J.R. The communication training needs of registered nurses. J Cont Educ Nurs. 5:1994;213-218.
10. Maquire P, Fairbairn S, Fletcher C. Consultation skills of young doctors benefits on undergraduate feedback training in interviewing. In: Stewart M, Roter D, editors. Communicating with medical patient. Newbury Park: Sage, 1989:124-137.
11. Hays R.B. Self-evaluation of videotaped consultations. Teach Lear Med. 2:1990;232-236.
12. Evans B.J., Stanleys R.O., Burrows G.D. Communication skills training and patients' satisfaction. Health Comm. 2:1992;155-170.
13. Roter D.L. Which facets of communication. Have strong effects on outcome. A Meta-Analysis. In: Stewart M, Roter D, editors. Communicating with Medical Patient. Newbury Park: Sage, 1989:183-198.
14. Kolb D.A. Experimental learning. Experience as the source of learning and development. Englewood Cliffs, N.J. Prentice-Hall, 1984.
15. Jarvis P. Reflective practice and nursing. Nurs Educ. 12:1992;174-181.
16. Schön D. Educating the Reflective Practitioner: Toward a New Design for Teaching and Learning in Problems. San Francisco:Jossey-Bass, 1987.
17. Powell J.H. The reflective practitioner in nursing. J Adv Nurs. 14:1989;824-832.
18. Mezirow J. A critical theory of adult learning and education. Adult Educ. 2:1981;3-24.
19. Leino-Kilpi H. Self-evaluation in nursing students in Finland. Nurs Educ. 12:1992;424-430.
20. Mezirow J. Transformative dimensions of adult learning. Oxford: Jossey-Bass, 1991.
21. Tomlinson A. The use of experimental methods in teaching interpersonal skills to nurses. In: Kagan CM (editors) Interpersonal Skills in Nursing. Research and Applications. London:Croom Helm, 1985:187-190.
22. Dickson DA, Hargie O, Morrow NS. Communication skills training for health Professionals. An instructor's handbook. London: Chapman and Hall, 1989.
23. Patton MQ. Qualitative evaluation and research methods. 2nd ed., Newbery Park, CA: Sage, 1990.
24. Hallett C.E. Learning through reflection in the community: the relevance of Schön's theories of coaching to nursing education. Int J Nurs S. 34:1997;103-110.
25. Burnard P., Morrison P. Nurses' perceptions of their interpersonal skills: a descriptive study using six category intervention analysis. Nurs Educ. 8:1988;266-272.
26. Leino-Kilpi H. Good nursing care - The relationship between client and nurse. (in Finnish English abstract). Hoitotiede. 5:1991;200-207.
27. Robinson DG, Robinson JC. Training for impact. How to link training to business needs and measure the results. San Francisco: Jossey-Bass, 1990.
28. Laitakari J., Miilunpalo S., Vuori I. The process and methods of health counseling by primary health care personnel in Finland: a national surveys. Pat Educ Couns. 30:1997;61-70.
29. Smyth J. Teacher work and the politics of reflection. Am Educ Res. 29:1992;267-300.
30. Poskiparta M. Nurses' self-assessment via videotaping to develop communication skills (in Finnish English abstract). Hoitotiede. 5:1994;211-217.