APOM-project: Managing change to the customer in community pharmacy practice

Pharmacy World and Science

Volumn 21, Issue 5, 1999, Pages 205-209

  Mobach, Mark P ^a   Van Der Werf, Jos ^b   Tromp, Th F J ^b  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

^b NONE

Author keywords

Community pharmacy; Customer; Management; Organization structure; Organizational change; Pharmacy organization; Pharmacy practice; Soft Systems Methodology (SSM); Strategy; Systems Theory; Working organization

Indexed keywords

ARTICLE; FINANCIAL MANAGEMENT; MANAGEMENT; NETHERLANDS; ORGANIZATION; PHARMACY;

COMMUNITY PHARMACY SERVICES; DATA COLLECTION; HUMANS; NETHERLANDS; PATIENT SATISFACTION;

EID: 0032826706     PISSN: 09281231     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1008758331433     Document Type: Article

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